Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

Help library

Find helpful information about your LG product

LG Refrigerator – How to Disable Demo Mode

  • Operation

At a Glance

If your LG refrigerator displays O F F in the control panel display, this is a sign that the unit is in DEMO MODE or DISPLAY MODE. This feature disables all cooling in the refrigerator and freezer sections to conserve energy while on display in a retail store.

Note

If any other codes appear in the display of the control panel, please visit our LG Refrigerator - Error Code List article.

Show Script

[LG Refrigerators] How To Disable The Display Mode

This'll video will show you how to disable the display mode feature on your LG refrigerator.

Display mode is a showcase feature that disables the cooling system in the refrigerator and freezer sections to conserve energy while on display in a retail store, allowing the refrigerator lights and control panel to remain active while the cooling system is off.

When plugging in your LG refrigerator for the first time, check to see if the control panel shows the letters O F F.

This indicates the refrigerator's cooling system is off and in display mode. To disable this function:

First, open the right refrigerator door.

Hold down the refrigerator and ice plus button at the same time for several seconds.

The control panel display will switch over to its normal setting, and you will hear the refrigerator's dispenser initialize.

Thank you for watching our customer support video.

We hope you enjoy your LG experience.

Try This

2018 & Prior Models

Note

If the first 3 numbers of your unit's serial number starts with 901 or larger, please see 2019 & Newer Models.

1Open the right Refrigerator door.

2Press and hold the REFRIGERATOR and ICE PLUS buttons at the same time for five seconds.

Note
  • Button location will vary depending on your model.
  • You will hear a beep when you first press the buttons. Press and hold until a second beep is heard. If the first beep is not heard, let go of the buttons and retry.
Refrigerator and Ice plus button pressed at the same time

3After holding the buttons for five seconds, the control panel will beep, and the temperature settings will display to confirm demo mode is deactivated.

2019 & Newer Models

1Open either refrigerator door.

2Press and hold the ICE PLUS and REFRIGERATOR buttons.

Note

You will hear a beep when you first press the buttons. Press and hold until a second beep is heard. If the first beep is not heard, let go of the buttons and retry.

3While pressing and holding the REFRIGERATOR button, press the ICE PLUS button 3x.

4The control panel beeps and the temperature settings display to confirm that Display Mode is deactivated.

If you have questions or concerns, please see visit our Contact Us page for further assistance.

*Required question

Related Help Library

See more