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Help Library

Troubleshooting
[LG Front Load Washer] Remote Control Function Turns Off Automatically

The Remote Control function automatically turns off when the washer door is opened, regardless of whether the "Keep Remote Start On" setting is enabled. ... If the door is opened after activating Remote Control, you must reactivate the Remote Control function to use it again.
Troubleshooting
[LG Front Load Washer] How to clean the ezDispenser

Laundry is easier with LG’s ezDispense, which automatically weighs your laundry and adds the right amount of detergent and fabric softener for each wash. ... You can also set it to dispense enough detergent for up to a month. ... If needed, manual dispensing is available depending on the detergent type.
Troubleshooting
[LG Front Load Washer] How to enable or disable CL(Child Lock)

It is a safety feature designed to lock the control panel during a cycle, thereby preventing unintentional disruptions or potential accidents that could be caused by a child or another user manipulating the controls. ... When Child Lock is set, all buttons except for the power button do not operate.
Troubleshooting
[LG Front Load Washer] Fabric softener dispensed too early

Fabric softener can be dispensed too early in the following cases: - The dispenser was overfilled beyond the MAX line. - The dispenser was closed too forcefully, causing the fabric softener to spill over into the drum. - High water pressure caused water to splash into the softener compartment during drum filling. - The dispenser was opened while water was being supplied, causing the softener to enter the drum too early
Troubleshooting
[LG Front Load Washer] Spinning takes too long

The Spin cycle involves fast spinning of the drum to remove moisture in clothing. ... At the start of the spin cycle, the washer spins slowly to evenly distribute the laundry inside If laundry is bunched up on one side of the drum, drum movements to balance the load will continue.