We are committed to upholding human rights, fostering diversity,
and creating a supportive work environment. We aim to create a
sense of belonging, enabling individuals to reach their full
potential. With exceptional experiences, we bring smiles to
people's faces based on human-centered innovation.
How to enjoy smart living
without barriers
Technology can improve lives, but complexity can hinder usability. Our innovation focuses on
people, understanding the unique, varied challenges they face. We aim to eliminate barriers
based on disability or age, offering smart solutions for a superior lifestyle.
A handle for those with fine motor disabilities to operate appliance doors and the washing machine detergent drawer with ease.
(Washer/Dryer/Refrigerator/Styler)
A shelf that rotates to maximize the use of rectangular spaces inside the refrigerator.
A dial attachment for those with fine motor disabilities to operate the washer/dryer with ease
A remote control cover with easily recognizable haptic pictograms to prevent damage.
A water purifier nozzle that prevents water splashes while allowing for distance adjustment.
A vacuum cleaner accessory that allows for easier operation by redistributing the center of gravity
A kit package designed to open easily with a one-touch method, as well as applying embossed image and braille to enhance accessibility
A Styler clothes hanger for those with disabilities to hang clothes with ease.
A handle that improves the access to the dishwasher's lower rack while reducing back pain.
The product knows each user's voice and starts operating when the user says a command without touching the product.
*Applicable to some products, will be expanded to other product lines
e.g.,Robot vacuum cleaner (R9), bottom freezer refrigerator, water purifier, tower air conditioner, massage chair, TV.
Voice guidance audibly lets the user know what button or options they've tapped. It also explains functions and processes in real-time.
*Applicable to some products, will be expanded to other product lines
e.g.,Robot vacuum cleaner (R9/ M9/ Roboking), bottom freezer refrigerator, water purifier, tower air conditioner, ARTCOOL wall-mounted air conditioner, massage chair, TV.
With a simple press of a button, the bottom drawer automatically opens, while the containers inside elevate to a comfortable knee height. This thoughtful design ensures easy access and usability for individuals using wheelchairs or those with limited dexterity in their hands.
*The accessibility and usability of the location or service might be limited for wheelchair users or due to external factors
The lower freezer door automatically opens, revealing inner drawers without the need to bend down deeply, making it easy to retrieve items from deep within the freezer.
*The accessibility and usability of the location or service might be limited for wheelchair users or due to external factors
When placing a foot on the marked area on the refrigerator’s bottom, the bottom right door opens automatically, providing assistance when both hands are unavailable or when using a wheelchair through the Auto Smart Door feature.
*Please note that this feature is applicable only to the right door of the refrigerator compartment.
The TV provides voice guidance for menu names and operations, making it more convenient for visually impaired users. After enabling the function, you can adjust the voice speed, volume, and pitch level according to your preferences.
For visually impaired users, the TV offers voice explanations of the content displayed on the screen.
*This feature is only available when the TV program supports it.
We've incorporated a feature that allows simultaneous sound from both the TV speaker and a Bluetooth device, so you can enjoy TV with your family and friends together. We recommend using earphones or headphones when connecting via Bluetooth.
*This feature is only available when the TV program supports it.
Having multiple subtitles can be overwhelming. Our devices allow you to adjust the position of the subtitles to your preferred location on the screen using the direction buttons on the remote control. By doing so, you can ensure that the subtitles do not overlap, making them easier to read and understand.
*Note that this feature is only available when the broadcasted program supports subtitles.
Make the sign language screen on your TV bigger. This feature is like turning up the TV's volume for those who require sign language assistance. Watch TV comfortably your way.
*Note that this feature is only available when the broadcasted program supports sign language.
Touch screens are a challenge for the visually impaired, which is why we've developed Braille stickers to help you identify and access your appliance's functions. They can also be used on any other device you wish. We are proud to offer these stickers free of charge to ensure everyone has access to technology.
* Please note that Braille stickers are only provided in Korea
Hearing-impaired individuals who are more comfortable using sign language may find it challenging to understand written Korean (Hangeul), even if they know the language. This is why we offer sign language consultation services for individuals seeking assistance.
At LG Electronics, professional sign language interpreters offer their services for communication between service engineers and customers. This service, launched in 2021, is part of our commitment to ensuring that all customers can access and utilize our products without any inconvenience. We are constantly expanding our sign language consultation services to cover general services, and rentals.
* Please note that this service is only provided in Korea
"As soon as I entered the service center, I saw the Digital Human sign language interpreter. I was satisfied and reassured with the detailed guidance it provided. It was possible to meet a professional sign language counselor at the counseling desk, and I'm happy to receive the same type of service as non-disabled people without any inconvenience."
LG Electronics has made significant advancements in digitalizing its sign language counseling service. Our research, conducted with the Disabled Advisory Group, revealed that individuals with hearing impairments often feel hesitant to visit service centers due to difficulties in explaining product issues or understanding repair processes. To address this, LG has developed a digital human sign language guide service, enabling hearing- impaired customers to communicate effectively with service centers.
To access this service, a dedicated kiosk is available at the entrance of the service center. The digital human sign language guide incorporates sign language hand gestures, facial expressions, and gestures of digital guides, along with text and voice services. These specially designed kiosks exemplify LG Electronics' ongoing commitment to enhancing accessibility for people with disabilities. Currently, approximately 130 service centers nationwide are equipped with these digital human sign language guide kiosks.
* Please note that this service is only provided in Korea
Safety goes beyond physical infrastructure and site management. The working environment and conditions of employees are just as crucial. We ensure favorable working conditions for all employees within the company and its suppliers, with well-defined standards for workers' rights.
We have competitive salaries, offer personal development opportunities, and set clear expectations. We also provide comprehensive health benefits, including top-tier medical insurance, wellness programs, and access to medical facilities. In terms of employee welfare, we continue to support a flexible work system, enhance childcare facilities, and encourage self-development and growth among our employees.
We collaborate with the Korean and US Disabled Consumers' Unions and Associations to ensure that our products are accessible to all. This partnership involves experts and individuals with diverse disabilities who test our products and provide feedback. We highly value their input as we strive to develop products with improved accessibility. By listening to their ideas, we create innovative solutions that benefit everyone.
Together,
we create value
in society
Through active promotion of fairness and equality,
we can tackle inequality and build a society where
everyone can thrive.
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