LG Electronics is committed to protecting your privacy on the Internet.
Last Updated: 07 / 25 / 2023
LG Electronics Inc. (“LGE”), together with its subsidiaries and affiliates (the “LG Group”, “we”, “our”, or “us”) respect your privacy.
This is an LGE Global Website (the “Website”). This Website is for company branding purposes only and does not provide any services to visitors. This Website does not collect any personal data about you. You may visit this website without telling us who you are or revealing any information about yourself. For further services, such as customer request and purchasing products, please visit your regional lg.com website. The privacy policy for each regional lg.com website can be found below. [here]
With your consent, we may seek (as many Web sites do) to place a "cookie" (a small data file) on your computer's hard drive which allows the server to recognize the computer when it visits again. This helps track statistical information about navigation through our site. This cookie is not used to obtain your name or any personal data, and the information that is tracked is used only for internal purposes, such as to improve site navigation. LG Electronics uses these data to measure the usage of, and improve the content of our sites. For more information about how we use cookies for our Website, please see Cookie Policy.
Occasionally, our site may contain electronic links to other sites. In case you choose to go to those sites, their own privacy policy and privacy preferences will apply.
To comply with regional laws and regulations, we may apply different privacy policy for different regions. Please see each region’s lg.com website privacy policy listed below for details of how LGE processes personal information in each region. [here] In each region, personal information collected from users is only used for the purpose for which it was consented and is not used for secondary purposes.
The privacy policy for each region can be found below.
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CENTRAL AMERICA AND CARIBBEAN
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Cookie Policy
Last Updated: 07 / 25 / 2023
This policy applies to the deposit of cookies by the websites and services (hereinafter collectively, the “Sites”) managed by LG Electronics Inc. (“LGE”), together with its subsidiaries and affiliates (the “LG Group”, “we”, “our” or“us”).
The Sites use cookies. Below you will find information about cookies and how to limit them.
With the exception of cookies strictly necessary for the provision and proper functioning of the Sites, you can choose whether or not to consent to the deposit of cookies via our dedicated banner or by following the instructions below.
What is a cookie?
When browsing the Sites, cookies or similar technologies such as "web beacons", SDKs, pixels or others (together, hereinafter "cookies") may be placed on the device from which you access the Sites, such as your computer or mobile phone or tablet. Cookies can record information relating to navigation on our Sites (the pages you have consulted, the date and time of the consultation, etc.) that we can read during your subsequent visits.
Cookies are text files containing small amounts of information which are downloaded to your computer or mobile device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.
What cookies do we use on the Sites?
We use the following cookies.
1) Strictly necessary cookies.
These are cookies that are required for the operation of our Sites. They include, for example, cookies that enable you to log into secure areas of our Sites. These cookies may allows the website to distinguish you as an individual visitor from all other visitors on the website. These cookies are used to maintain a server session to enable functions you have requested. This category of cookies cannot be disabled. If you configure your browser to refuse these cookies, certain services of the Sites will not be provided optimally, or even cannot be provided to you.
2) Functional cookies (Preferences Cookies).
These are used to recognise you when you return to our Sites. These cookies are used to provide you with convenient features, such as product reviews and product video playback, during your web browsing. This enables us to personalise our content for you and remember your preferences (for example, your choice of language or region). These cookies may allows the website to distinguish you as an individual visitor from all other visitors on the website. These cookies are used to maintain a server session to enable functions you have requested. All the information that these cookies collect is anonymous and is only used to improve how the Sites work.
If you do not allow these cookies, we will not be able to continue to analyze the functionality of our Sites and suggest personalized content to you.
3) Analytics Cookies (Performance Cookies).
These cookies allow us to continue to improve the features of our Sites through traffic analysis and to suggest personalized content to you. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. All the information that these cookies collect is anonymous and is only used to improve how the Sites work. However, the third party providing these statistical services, Google Analytics, does process personal data about you in order to provide us with aggregated data about our website visitors.
If you do not allow these cookies, we will not be able to continue to analyze the functionality of our Sites and suggest personalized content to you.
Our website uses Google Analytics cookies. Information collected by Google Analytics cookies will be transmitted to and stored by Google on servers in the United States of America in accordance with its privacy practices. You can access Google's privacy policy at https://policies.google.com/privacy. You can completely disable Google Analytics for your browser by visiting the following link https://tools.google.com/dlpage/gaoptout.
4) Advertising Cookies (Marketing Cookies).
These cookies allow us to present you with advertisements and other content that we believe best matches your interests and digital behavior. These cookies may be placed on our Sites by our advertising partners. They may also be used by these companies to profile your interests and show you relevant advertisements on other sites.
If you do not allow these cookies, you will not be able to receive personalised advertising.
How to manage, disable or delete cookies?
You may, at any time, give or withdraw your consent to the deposit of the cookies referred to above (except for strictly necessary cookies) by clicking on "Change your cookie setting" from any page of our Sites.
You may also disable cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to disable all cookies (including strictly necessary cookies) you may not be able to access all or parts of the Sites.
Disabling a cookie or category of cookie does not delete the cookie from your browser. You will need to do this separately within your browser.
If you would like to make changes to your cookie settings, please go to the 'Options' or 'Preferences' menu of your browser. Alternatively, go to the 'Help' option in your browser for more details.
To learn more about the cookie settings for your browser, please select the links below:
• Internet Explorer : https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d
• Chrome : https://support.google.com/chrome/answer/95647?hl=en
• Android : https://support.google.com/chrome/answer/95647
• Safari : https://support.apple.com/en-gb/guide/safari/sfri11471/mac
• iOS : https://support.apple.com/en-gb/HT201265
Modification of the Cookies Policy
The present Cookie Policy may be updated by LGE; however, we will inform you of any important changes by means of a notice published on the Sites with a reasonable notice, in order to give you time, if necessary, to stop using the Sites. It is important that you always check for updates to the Policy, as we may change it from time to time to reflect changes in our use of cookies. Check the date at of the Policy to see when it was last changed.
More Information about Privacy
For more information about cookies, as well as your privacy, please refer to the Privacy Policy.
Contact us
For requests and enquiries relating to information about you collected via the Sites or otherwise by your local LG Group member, please contact your local LG Group member. The name of and contact details for your local LG Group member can be found Privacy Policy.
How do we use Cookies and how long do they last?
We are using Cookies for the purposes set out below. If in the future we use others for the purpose of providing more and better services, you will be informed of this.
| Category | Cookie | Host | Description | Duration |
| Advertising Cookies | _cc_dc | crwdcntrl.net | This domain is owned by Lotame. The main business activity is: Data Management Platform - Targeting /Advertising | 269 Days |
| Functional Cookies | ELOQUA | b2bmkt.lge.com | Eloqua Business Marketing platform - this cookie collects and transfers contact info from webforms to internal databases. | 395 Days |
| Advertising Cookies | ELOQUA | eloqua.com | This domain is owned by Oracle for the delivery of online marketing services that were previously branded under the Eloqua name. | 395 Days |
| Strictly Necessary Cookies | JSESSIONID | www.lg.com | General purpose platform session cookie, used by sites written in JSP. Usually used to maintain an anonymous user session by the server. | Session |
| Functional Cookies | JSESSIONID | cyberirhttps.koscom.co.kr | General purpose platform session cookie, used by sites written in JSP. Usually used to maintain an anonymous user session by the server. | Session |
| Advertising Cookies | IDE | doubleclick.net | This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange | A few seconds |
| Advertising Cookies | AMCV_91F51CFE532954550A490D45%40AdobeOrg | lg.com | This is a pattern type cookie name associated with Adobe Marketing Cloud. It stores a unique visitor identifier, and uses an organisation identifier to allow a company to track users across their domains and services. | 730 Days |
| Functional Cookies | mbox | lg.com | Used by Adobe Target to generate dynamic content in a marketing box on the page. Contains the following values: | 731 Days |
| Advertising Cookies | lidc | linkedin.com | This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain. | A few seconds |
| Strictly Necessary Cookies | ACCESS_TOKEN | lg.com | This cookie is used to obtain the permissions for users of the portal to allow for API access in order to retrieve information required to perform portal functions. | A few seconds |
| Analytics Cookies | _gat_UA-nnnnnnn-nn | lg.com | This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. | A few seconds |
| Functional Cookies | at_check | lg.com | Used by Adobe Target to check if cookies are enabled/supported on the browser | Session |
| Analytics Cookies | s_cc | lg.com | This cookie is associated with the Adobe Site Catalyst. It determines whether cookies are enabled in the web browser. | Session |
| Analytics Cookies | _gclxxxx | lg.com | Google conversion tracking cookie | 89 Days |
| Advertising Cookies | _cc_cc | crwdcntrl.net | This domain is owned by Lotame. The main business activity is: Data Management Platform - Targeting /Advertising | Session |
| Advertising Cookies | everest_g_v2 | everesttech.net | This domain is owned by Adobe. The main business activity is: Advertising | A few seconds |
| Strictly Necessary Cookies | OptanonAlertBoxClosed | .lg.com/global | This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information. | 365 Days |
| Advertising Cookies | test_cookie | doubleclick.net | This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange | A few seconds |
| Analytics Cookies | _utmv######### | lg.com | Marketing, tracking cookie placed by Google Analytics. | A few seconds |
| Advertising Cookies | bcookie | linkedin.com | This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain. | 364 Days |
| Strictly Necessary Cookies | test | lg.com | This cookie is associated with Adobe Analytics. It checks to see if cookies are enabled. | Session |
| Analytics Cookies | s_nr | lg.com | Adobe Site Catalyst cookie, stores date of visit and if visitor is new or returning | 29 Days |
| Advertising Cookies | bscookie | www.linkedin.com | This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain. | 364 Days |
| Analytics Cookies | s_ppv | lg.com | This cookie is associated with Adobe Analytics site tracking and is used to measure a user's scroll activity to see how much of a page they view before moving to another page. | Session |
| Analytics Cookies | s_ppvl | lg.com | This cookie is set by Adobe Analytics to store information on the percentage of the page displayed to the end user. | Session |
| Analytics Cookies | _gid | lg.com | This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited._gid | A few seconds |
| Analytics Cookies | s_vnum | lg.com | Adobe Site catalyst cookie, track number of visits by a unique visitor | 13 Days |
| Advertising Cookies | UserMatchHistory | linkedin.com | This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain. | 29 Days |
| Advertising Cookies | _sfid_undefined | www.lg.com | Legacy amplitude cookie used to track the user | 729 Days |
| Advertising Cookies | fr | facebook.com | Contains browser and user unique ID combination, used for targeted advertising. | 89 Days |
| Strictly Necessary Cookies | KINESIS_COOKIE_LOCALE | lg.com | Cookies for lg.com regulatory response function | 364 Days |
| Analytics Cookies | AKA_A2 | lg.com | This cookie is generally provided by Akamai and is used for the Advanced Acceleration feature, which enables DNS Prefetch and HTTP2 Push. | A few seconds |
| Strictly Necessary Cookies | _dc_gtm_UA-xxxxxxxx | lg.com | This cookie is associated with sites using Google Tag Manager to load other scripts and code into a page. Where it is used it may be regarded as Strictly Necessary as without it, other scripts may not function correctly. The end of the name is a unique number which is also an identifier for an associated Google Analytics account. | A few seconds |
| Advertising Cookies | gpv_p73 | lg.com | Used to collect information for analytics purposes. | 1 Days |
| Advertising Cookies | VISITOR_INFO1_LIVE | youtube.com | This cookie is used as a unique identifier to track viewing of videos | 179 Days |
| Advertising Cookies | everest_session_v2 | everesttech.net | This domain is owned by Adobe. The main business activity is: Advertising | A few seconds |
| Advertising Cookies | _fbp | lg.com | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers | 89 Days |
| Analytics Cookies | __utmb | lg.com | This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie determines new sessions and visits and expires after 30 minutes. The cookie is updated every time data is sent to Google Analytics. Any activity by a user within the 30 minute life span will count as a single visit, even if the user leaves and then returns to the site. A return after 30 minutes will count as a new visit, but a returning visitor. | A few seconds |
| Analytics Cookies | __utmc | lg.com | This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. It is not used in most sites but is set to enable interoperability with the older version of Google Analytics code known as Urchin. In this older versions this was used in combination with the __utmb cookie to identify new sessions/visits for returning visitors. | Session |
| Analytics Cookies | s_invisit | lg.com | Adobe Site Catalyst cookie, counts the visits made by a user to the site | A few seconds |
| Analytics Cookies | __utma | lg.com | This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie lasts for 2 years by default and distinguishes between users and sessions. It it used to calculate new and returning visitor statistics. The cookie is updated every time data is sent to Google Analytics. The lifespan of the cookie can be customised by website owners. | 729 Days |
| Advertising Cookies | dpm | dpm.demdex.net | This domain is owned by Adobe Audience Manager. The main business activity is online profiling for targeted marketing. | 179 Days |
| Analytics Cookies | __utmz | lg.com | This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour measure of site performance. This cookie identifies the source of traffic to the site - so Google Analytics can tell site owners where visitors came from when arriving on the site. The cookie has a life span of 6 months and is updated every time data is sent to Google Analytics. | 182 Days |
| Advertising Cookies | dextp | demdex.net | This domain is owned by Adobe - Audience Manager. | A few seconds |
| Analytics Cookies | ln_or | www.lg.com | Records statistical data on user behaviour on the website | A few seconds |
| Advertising Cookies | _cc_id | crwdcntrl.net | This domain is owned by Lotame. The main business activity is: Data Management Platform - Targeting /Advertising | 269 Days |
| Advertising Cookies | YSC | youtube.com | YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. | Session |
| Advertising Cookies | NID | google.com | This domain is owned by Google Inc. Although Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of revenue however is advertising. Google tracks users extensively both through its own products and sites, and the numerous technologies embedded into many millions of websites around the world. It uses the data gathered from most of these services to profile the interests of web users and sell advertising space to organisations based on such interest profiles as well as aligning adverts to the content on the pages where its customer's adverts appear. | A few seconds |
| Strictly Necessary Cookies | SESSION | www.lg.com | It's used to maintain the session | Session |
| Strictly Necessary Cookies | OptanonConsent | .lg.com/global | This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor. | 365 Days |
| Advertising Cookies | demdex | demdex.net | This cookie helps Adobe Audience Manger perform basic functions such as visitor identification, ID synchronization, segmentation, modeling, reporting, etc. | 179 Days |
| Advertising Cookies | AnalyticsSyncHistory | linkedin.com | This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain. | 29 Days |
| Advertising Cookies | AMCVS_91F51CFE532954550A490D45%40AdobeOrg | lg.com | This is a pattern type cookie name associated with Adobe Marketing Cloud. It stores a unique visitor identifier, and uses an organisation identifier. | Session |
| Advertising Cookies | li_sugr | linkedin.com | This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain. | 89 Days |
| Analytics Cookies | __utmt_UA-nnnnnnnn | lg.com | This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the __utmt cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. | A few seconds |
| Analytics Cookies | _ga | lg.com | This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners._ga | 729 Days |
| Advertising Cookies | ELQSTATUS | eloqua.com | This domain is owned by Oracle for the delivery of online marketing services that were previously branded under the Eloqua name. | 395 Days |
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