LG Electronics is committed to creating a workplace where people are respected, safety is ensured, and everyone has the opportunity to grow.
* This image was generated by AI.
LG Electronics upholds its social responsibility to protect workplace safety, health, and human rights through its RBA1)-based production site management program. Aiming to achieve zero critical non-conformances at 100% of production sites by 2030, the company conducts self-assessments and on-site audits to identify and address both potential and actual risks. Additionally, LG Electronics evaluates suppliers' ESG management practices and provides relevant training and consulting support.
1) RBA: Responsible business alliance, the world’s largest industry coalition dedicated to promoting responsible business practices across global supply chains
* Based on 2025 performance
LG Electronics has established a systematic operating framework to practice human rights management, enabling effective collaboration among board committees, a dedicated organization, and relevant departments. Through this framework, the company pursues responsible management to protect the human rights of its employees and stakeholders.
Since first establishing its global labor policy in 2010, LG Electronics has continuously updated the policy to reflect revisions to global human rights standards and the RBA Code of Conduct.
Respect for human dignity/fair treatment/non-harassment
Prohibition of forced labor
Prohibition of child labor
Working hours
Wages and benefits
Freedom of association and collective bargaining
Compliance with labor-related laws and regulations
LG Electronics conducts human rights due diligence on all domestic and overseas production sites, as well as on its suppliers, to identify and assess actual and potential human rights risks that may arise from its business activities.
As a full member of the Responsible Business Alliance (RBA), LG Electronics conducts regular human rights due diligence at its domestic and overseas production sites, as well as with suppliers, in accordance with the procedures outlined in the UN Guiding Principles on Business and Human Rights (UNGPs).
29 domestic and overseas production sites, In-house suppliers1)
Conducted assessments using the RBA self-assessment tool (Risk SAQ) for 29 production sites
A total of 22 on-site audits conducted, including 10 audits based on RBA standards (VAP) and 12 audits based on customer standards
6 sites classified as low-risk, 23 sites classified as moderate-risk, 0 sites classified as high-risk
Non-compliance cases decreased by 32.9% compared to the previous year
1) Self-assessments/on-site audits for in-house suppliers are conducted by each corporate entity (100% of 237 companies completed in 2025).
2) Number of customer-requested on-site audits - 33 cases in 2023, 19 cases in 2024, 22 cases in 2025.
LG Electronics has established an integrated SHEE (Safety, Health, Environment, and Energy) management system to manage safety, health, environment, and energy, and strives to realize its environmental management and safety & health principles. To this end, the company establishes SHEE policies and mid-to-long-term goals to embed a world-class safety culture at its domestic and overseas business sites. We also endeavor to minimize the environmental impact of our operations through thorough management of emissions, including water resources and chemical substances.
| Goals | Achievements | Plan | |
|---|---|---|---|
| 2025 | Short-term (2026) | Mid-term (~2027) | |
Achieve zero serious industrial accidents
|
2 accidents1) | 0 accidents | 0 accidents |
Maintain an incident rate at least 30% below the industry average
|
Achieved at or below 30% | At or below 30% | At or below 30% |
Achieve zero serious environmental/chemical accidents
|
0 accidents | 0 accidents | 0 accidents |
Develop a new platform for the SHEE Portal
|
- | Integration with the SHEE Compliance AI Agent |
|
1) [Safety and health risk management and fundamental safety system]
LG Electronics places the life and safety of its employees as its top priority. However, safety accidents recently
occurred at its production subsidiary in Thailand and during a business trip in the United States. Recognizing the gravity of these incidents, LG Electronics conducted a thorough root
cause analysis and overhauled its safety management system across all global business sites to prevent recurrence.
1. Ensuring fundamental safety in global production processes
Following the electrodeposition coating process accident at its production subsidiary in Thailand, LG Electronics
installed triple safety mechanisms based on a 'fail-safe' design that maintains safety even during human error or equipment malfunction, and extended this measure to all domestic and
overseas business sites operating the same process. The company also re-conducted risk assessments across all business sites and strengthened onsite safety management by standardizing
equipment safety criteria and revising work instructions.
2. Enhancing safety and health management for overseas business trips
Regarding the accident during a business trip to a client in the United States, LG Electronics identified the
circumstances in close cooperation with the client and established a preventive travel safety management system to protect employees from the pre-trip stage. A new 'Business Traveler
Safety and Health Training' course was introduced for all employees, covering local regulations, advance preparations, and emergency response. The company also made it mandatory to verify
pre-trip risk assessments, the designation of a safety officer, and completion of special training through its system.
Through LG Electronics' unique 'Safety and Health Management Policy', we have strengthened the expertise and safety training of our employees, and are striving to improve the safety and health management system and disseminate a safety culture.
For the management of global environment, safety, health, and energy, we operate various IT management systems as follows.
LG Electronics proactively identifies potential hazards in business sites through risk assessments. Regular evaluations are conducted across all business sites to detect hazardous and risk factors. Based on the results, the risks are categorized by level of severity and prioritized accordingly. When a risk factor is classified as high-risk, a detailed corrective action plan is established. Upon implementing corrective measures, a quantitative evaluation is conducted to assess the effectiveness of the improvements, based on frequency and severity.
LG Electronics has established a process that allows all employees and suppliers to stop work and evacuate in the event of an imminent danger that could lead to an industrial accident, in accordance with the rights granted under the Industrial Safety and Health Act (ISHA, Korean Act). This process is designed to protect personnel from hazardous situations that may arise during operations, tasks, or the use of equipment. In particular, when a hazardous risk factor is identified, work stoppage is enforced immediately, and a Stop Work Order (SWO) is visibly posted at the site. Once the SWO is issued, a strict protocol is followed in which the Chief Safety/Health Officer verifies that the risk has been resolved. Work may only resume after official approval is granted. This process enhances on-site safety and contributes to establishing a company-wide safety culture.
This diagram shows the step-by-step response process for managing hazardous situations at worksites.
Occurrence of a hazardous situation
Imminent risk of an industrial accident or similar incident
Suspension of work
Employees or contractors must immediately stop work and evacuate
Reporting
The situation must be reported to the supervisor and the site safety and health team (or safety unit).
Corrective actions
The supervisor and the head of the site safety management department must verify the risk factors and implement corrective measures. (*Work suspension remains in effect until all measures to prevent further harm are completed.)
Resumption of work
The head of the safety management department or a designated safety officer must confirm the elimination of the risk and verify the implementation of safety measures before work can resume.
LG Electronics has established a physical and mental health management plan to promote the health of its employees and operates the following facilities and programs.
We intensively manage individuals requiring follow-up and high-risk groups based on the results of regular medical checkups.
We operate an affiliated clinic, health management rooms, and psychological counseling centers to establish plans and run programs for mental and physical health promotion.
We conduct activities such as smoking cessation, metabolic syndrome management, weight management, and job stress caring.
LG Electronics has established measures to promptly respond to accidents and prevent recurrence based on its standardized accident reporting manual.
Initial report
Information report
Accident investigation and measures to prevent recurrence
Accident closing report
| Category | Frequency | Subject |
|---|---|---|
| Board reporting on safety and health | Annually | Regular reporting of key safety and health matters to the board of directors |
| Occupational safety and health committee | Quarterly | Deliberation and resolution of important matters concerning the safety and health of workers |
| Executive council on safety and health | Monthly | Deliberation and resolution by executives on important matters of the safety and environment center |
LG Electronics prioritizes environmental protection as a core value of our business activities and strictly complies with environmental laws and international agreements. We continuously strive to minimize our environmental impact, setting environmental impact reduction targets in connection with the UN Sustainable Development Goals (SDGs) and working to implement them.
Download environmental management policyLG Electronics has introduced the LG Chemical Management System (LG CMS) across all of its domestic business sites to manage and mitigate risks arising from global chemical regulations, including the Act on the Registration and Evaluation of Chemical Substances (K-REACH), the Chemicals Control Act, and EU REACH1).
1) EU REACH: EU Registration, Evaluation, Authorization and Restriction of Chemicals
All chemical substances used for production and R&D across domestic and international business sites
Prior acquisition of chemical substance information, including Material Safety Data Sheets (MSDS) and LoC (Letter of Confirmation)
Preliminary review by specialized departments on regulatory compliance by country and the hazards/risks of substances
Only chemical substances that have passed the preliminary screening process are permitted for receiving
Receiving allowed only after verifying appropriate storage and usage locations
All products in use are managed with chemical product labeling
Designation of chemical substance managers and training for relevant personnel
Operation and management of chemical handling facilities in compliance with legal requirements
Periodic inventory checks of chemical products to verify current status and dispose of unused products
Disposal in accordance with national waste management regulations
To respond to chemical regulations, we regularly monitor the legal requirements and regulatory trends of each country, revise/amend internal standards, and establish response measures. We also conduct activities for the elimination and substitution of hazardous substances in accordance with internal management standards at each of the following stages.
Review chemical regulations and establish response measures
Conduct hazardous chemical removal and substitution activities in accordance with internal management standards
Monitor global chemical regulatory trends
Review the components of chemical substances used in the production stage
Establish hazardous substance management standards for suppliers and collect chemical usage information across the supply chain
Comply with chemical handling standards and operate facilities
Prepare and maintain MSDS/substance specifications, etc.
Operate chemical substance-related information management systems
Conduct prior review of newly handled chemical substances
Strengthen management of hazardous chemical substances and RBA-managed substances
Assess hazards of materials used in research and development
LG Electronics effectively manages water resources by building a comprehensive water inventory, assessing various water-related risks, including source depletion, quality degradation, increased usage, and monitoring water consumption at production sites.
Risk assessment and monitoring
Based on the water inventory, we regularly assess water resources risks (water scarcity, water quality deterioration, increased usage) and monitor water consumption at production sites.
Water use efficiency improvement
We enhance water use efficiency by introducing a 'Zero Liquid Discharge (ZLD) system', which allows already used water to be recycled for landscaping or industrial purposes.
Contingency management
We prepare contingency plans for unexpected water supply disruptions by securing emergency water reserves, managing facilities to enable operation for at least two days even during a water supply disruption.
LG Electronics provides systematic safety management training covering the entire chemical life cycle, from procurement to storage, use, and disposal. Employees receive training on chemical hazards, risks, and handling precautions. The company provides emergency protective equipment appropriate for the chemicals in use and ensures employees are trained to use it correctly. Additionally, LG Electronics signed a Memorandum of Understanding (MOU) with the National Institute of Chemical Safety to enhance chemical accident response capabilities, introducing virtual reality (VR)-based experiential training content. The company established chemical accident VR training facilities within the safety experience centers at Changwon LG Smart Park, Magok LG Science Park, and Pyeongtaek Digital Park. These facilities provide training that allows employees to virtually experience potential industrial accidents, such as laboratory incidents and toxic gas leaks, thereby improving their practical response capabilities.
Status of environmental management, safety and health, energy, and quality certifications at global sites — includes information on Sites and certifications for North America (USA), Latin America (Mexico, Brazil), Europe/CIS (Poland, CIS), Middle East & Africa (Egypt, Saudi Arabia, Türkiye), India, Southeast Asia (Thailand, Vietnam, Indonesia), China, and Korea.
* Excluding newly established subsidiaries that have not yet stabilized mass production (one in the U.S., LGEUS CAC; one in Mexico, LGEMX)
1) LGEVR newly acquired in December 2025
2) LGEQH withdrew from business operations in December 2025
**As of December 2025)
Based on the philosophy of 'Trust and Communication, Change and Innovation, and Shared Destiny,' LG Electronics is creating a new future together by growing continuously with its suppliers. To this end, in addition to providing substantial support through the '5 Major Strategic Tasks for Shared Growth,' we build a better supply chain by strengthening ESG risk management as a member of the Responsible Business Alliance (RBA).
Vigorous efforts for sustainable growth with suppliers
LG Electronics has established and operates a comprehensive risk management framework to systematically identify and manage ESG risks across its supply chain.
| Classification | Unit | 2025 |
|---|---|---|
| Tier 1 suppliers: Excluding suppliers with purchasing amounts less than krw 100 million, agencies, non-manufacturers, and service providers.1) | Companies | 1,080 |
| Core Tier 1 suppliers: Core suppliers are identified based on transaction amount and share, ESG management status, the supply of key components related to future technologies, and the need for enhanced oversight due to the specialized nature of the supplied parts.2) | 130 (Transaction volume: Top 70% or above) |
LG Electronics confirms compliance with the supplier code of conduct and international trade regulations when selecting new suppliers, and assesses them based on the following evaluation factors:
Suppliers
Procurement team
Compliance team
Procurement team
This diagram shows the evaluation items for new supplier assessment. Environment is a mandatory item, while other factors are weighted: Management including ESG assessment (20%), Cost (30%), Responsiveness/Delivery (10%), Quality (30%), and Technology (10%).
LG Electronics establishes management standards and conducts due diligence on relevant suppliers in accordance with the 'OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas (CAHRAs)', and transparently discloses this information.
* Conflict minerals refer to Tin, Tantalum, Tungsten, and Gold (3TG) mined in the Democratic Republic of the Congo (DRC) and adjoining countries. These minerals are linked to social issues that cause severe human rights violations by becoming a funding source for armed groups.
LG Electronics is committed to avoiding the use of minerals mined from conflict-affected areas or those that are associated with labor rights violations or environmental degradation. We adhere to responsible mineral-related policies and standards, and operate a global conflict minerals management organization to ensure the responsible sourcing and procurement of minerals. This global conflict minerals management organization implements various measures to verify the effective operation of our responsible minerals sourcing program. These include analyzing external trends such as customer requests, regulatory compliance, use of RMI tools, international forums, and demands from NGOs and the media. Through our conflict minerals management system, we manage and improve supplier updates and smelter information when inaccuracies or uncertainties are identified. We also conduct internal reporting and support procedures to enhance the effectiveness of the conflict minerals program, address customer requests, and mitigate conflict mineral risks. In addition, as a member of the Responsible Minerals Initiative (RMI)1), LG Electronics participates in working groups and promotes smelter engagement, mineral information disclosures, and conflict mineral due diligence. The company also contributes to origin verification and audit support efforts.
1) Responsible Minerals Initiative (RMI): Provides member companies with regular updates on global smelter mineral usage and hosts forums to share best practices for addressing conflict mineral issues
The Responsible Minerals Assurance Process (RMAP), overseen by the Responsible Minerals Initiative (RMI), is a due diligence and assurance initiative that certifies smelters that do not source conflict minerals. To ensure the responsible sourcing of minerals used in its products, LG Electronics monitors the origin of the four major conflict minerals—tantalum, tungsten, tin, and gold—across its suppliers and requires that all smelters in the supply chain be RMAP-conformant. Although the introduction of new components or changes in current status of smelter certification may result in the temporary use of non-conformant smelters, LG Electronics has set a target of 100% use of conformant smelters and conducts regular inspections and maintenance. However, as certification status may vary annually due to market conditions and changes in the composition of the supply chain, LG Electronics conducts regular inspections and continuous management activities to ensure 100% use of certified smelters.
Conflict minerals management process. Consists of four stages: Data Submission, Verification, Due Diligence, and Assessment, with the first three stages forming the Inspection process. Covers the flow from collecting supplier and smelter data through CMMS and HSMS-based verification and RMI due diligence to requesting remediation from high-risk suppliers.
Inspection
Last updated July 13, 2026
