LGE988 Hard Reset Guide:
If a user forgets his lock pattern or backup PIN, then the phone can be unlocked by logging
into the phone using the Gmail ID & Password after clicking on the "Forgot Pattern"
However, if the user does not remember even the Gmail details or have not set the Google
account in the phone, then the only way to recover the phone to original state is by doing Hard Reset
The process to do hard reset is explained below
If the problem is not resolved, please call LG Support representative on 1800-180 -9999 (Toll Free)
or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this informational video.