Skip to Contents

How-to & Tips

Find help information for your LG product

Learn about product installation, maintenance, and troubleshooting using our search options.

How can I use MTP (Media Transfer Protocol) with my phone?

  • Others
  • Others
  • Operation
  • Mobile Accessories, Mobile Phones, Smart Watches
  • Last Updated 08/25/2015
How can I use MTP (Media Transfer Protocol) with my phone?


image Function


            To use MTP on a computer with the Windows OS, Windows Media Player 10 or a later version

            (Window Media Player 11 is recommended) is required. Please check  your computer’s OS

            version and following programs.

            - Windows Vista : Windows Media Player (WMP)11
            - Windows 7 : Windows Media Player (WMP)12

            - Windows XP : Windows Media Player is not pre-installed on a PC.
            -   Click the link below to download Windows Media Player 11 from Microsoft.

image How to transfer mp3 and video files to your phone

            1. Connect your PC and mobile device with a USB cable.

            2. Touch and drag down the notification bar on the Home screen.

                Select a USB connection method. Choose MTP.

            3. Export mp3 or video files on your PC to your phone or a portable device.

            Have the video file and its subtitle file (with smi or srt extension) in the same folder with the

            same name. Subtitles will be automatically shown when the video is played.


            Do not download copyrighted movies, music television shows, games or  songs. Damaged files

            or those in wrong formats can cause product malfunction.



If the problem is not resolved, please call  LG Support representative on 1800-180 -9999 (Toll Free)



Not all features are available in one product
Not all products are available in the global market
The information is for general information purposes only and created for consumer awareness
Any reliance on information is strictly at its own risk
In no event LGEIL will be liable for any loss or damage including without limitation, indirect or consequential loss or   damage,

  or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this informational video.

The solutions provided herein  might vary based on the models, please verify before implementing.
No part of this text or any of its contents may be reproduced, copied, modified or adapted, without the prior written consent of the author.
The information is provided free of costs and to serve end users.
The information is not meant for any claims or comparison with competition, but to facilitate the customer to understand  product features.

Article Feedback

Q1. Overall, how satisfied were you with the usefulness of this information?
Q1-1. Why were you dissatisfied withthe usefulness of this information?

Characters left : 500 / 500