Why did my UHD (Ultra High Definition) video stop recording?
■ When I'm recording a UDH video, it suddenly stops recording.
■ There is a 5 minutes recording limit in UHD (or shorter depending on camera scenario.)
■ An Ultra-high-definition (UHD) recording is a large size (3840 x 2160) recording. As such, it
can cause the phone to heat up.
■ If the battery reaches a high temperature due to UHD recording, the phone power may go
off or may cause damage.
How to fix
1. FHD or HD resolution for long-time recording:
We encourage users to use FHD (Full HD) or HD resolution for lengthy recordings
- When UHD is set, Video recording is limited for 5 minutes, due to high temperature and
video quality issue.
- Pop-up notification is provided at 04:55 point of recording. (just before recording stopped.)
(The specific temperature mentioned may differ depending on the models.)