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Why am I getting an UE error?

  • Control Panel Issues
  • UE
  • Troubleshooting
  • Washer Dryers, Washing Machines
  • Last Updated 20/05/2015

Why am I getting an UE error?

Cause Cause


An 'UE' error indicates an imbalance in the machine


How to Fix How to Fix

  • Ensure the machine is level and is on a solid floor (concrete or tiles, not wood or laminate) and ensure the feet are adjusted correctly as per the installation instruction supplied with your machine.
  •  Best practice for loading is to ensure that you fully load the machine and leave only a 4 - 5 inch (10 - 12cm) gap from the top of the metal drum.
  • Try not to mix heavy and light items in the same wash - To minimise imbalance errors wash heavy and light materials in two seperate washes.

If you find the machine sticking in a service wash, that is with nothing inside, then you may need an engineers visit. 


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