Skip to Contents

How-to & Tips

Find help information for your LG product

Learn about product installation, maintenance, and troubleshooting using our search options.

Why can't I dispense ice from my ice maker?

  • Dispenser Issues
  • Ice Doesn't Dispense
  • Troubleshooting
  • Fridge Freezers
  • Last Updated 05/05/2015

Why can't I dispense ice from my ice maker?


Symptom Symptom

         Ice is not being dispensed from my ice maker.


Cause Cause

         When a refreshment center or an ice tray is used, or too much water is used, ice may not be dispensed easily.


How to fix How to fix

         Supply clean water up to an indicated line (2/3 of the tray), and pull a lever until it reaches to the indicated line.


1. Separate door basket                .                       

Separate door basket 


 2. Remove cover

Remove cover. 


3. Disassembled (Tray cannot be removed)


 Structure may differ by model.

Article Feedback

1. Overall, how satisfied were you with the usefulness of this article?
1.1 Why did the article not resolve your issue?

Characters left : 500 / 500