The LG StanbyME 27" Rollable Smart Touch Screen with 3hr Battery, Model # 27ART10AKPL, and LG Smart TVs do not run on the Android TV Platform. They all run on our webOS TV Platform and you can only download and install apps from the LG Content Store (App Store) that are compatible with our webOS TV Platform...^Ivan.

The carton that the LG StanbyME 27" Rollable Smart Touch Screen with 3hr Battery, Model # 27ART10AKPL was sold in is designed to contain the unit and the stand with the necessary insulation packaging and the best way to pack the unit for transportation. Removing the stand is the opposite of how you attached the stand to the unit when you unboxed it and you will need to hold the stand while loosening and removing the screws to prevent it from falling and causing product damage or injury. Regrettably, we do not know of any boxes that are suitable for the stand other than the carton that the product was sold in so you may have to shop around for a box that will support the stand's weight...^Ivan.

Hey there! We'd love to help out with your LG StanByMe touch screen so you can enjoy content on the go again! When utilizing the touch screen, we recommend avoiding pressing too hard on it; instead, tap lightly on the desired time with your fingertips. Touching the screen while wearing gloves or with the tip of your fingers may cause the input to not register on the touch screen. Additionally, if the screen is moist or wet, the touch sensors may not work properly. If you notice the touch screen not functioning in certain apps, we recommend checking out our guide at https://www.lg.com/us/support/help-library/lg-standbyme-tv-touch-does-not-work-in-particular-apps--20153192305831. If you still need help, please get in touch with us on social media @LGUSSupport. We'll gladly help out more! *Joseph

Hey there. We want to thank you for your patience and want to make sure you get the right part for your LG StandbyMe. You can purchase the round base with wheels AAN30140627 here: https://lgparts.com/products/aan30140627. For more questions, private message us on social media @LGUSSupport. We're just a click away! ^David

Hello. What you read online about LG only working with a 2.4 GHz Wi-Fi network only applies to LG Appliances and LG Wi-Fi-Enabled Air Conditioners that have a Wireless LAN Module with a frequency range of 2412 - 2462 MHz, so they only support 2.4 GHz Wi-Fi networks. That is not true for LG TVs. The LG StanbyME 27" Rollable Smart Touch Screen with 3hr Battery, Model # 27ART10AKPL has a built-in Wi-Fi Certified 802.11ac module with a frequency range of 2,400 to 2,483.5 MHz, 5,150 to 5,725 MHz, and v, so it will work with 2.4 GHz or 5 GHz Wi-Fi networks. Regardless of brand or manufacturer, AirPlay 2 requires a Wi-Fi connection. To connect to AirPlay 2, both the TV and the device you are using must be on the same 2.4 GHz or 5.0 GHz Wi-Fi network. However, some AirPlay 2-enabled devices can establish an AirPlay connection using Bluetooth instead of Wi-Fi. When using AirPlay Mirroring, Wi-Fi is not required...^Ivan.

Hey Joon! That's a great question. The screws used for the stand body and base of your LG 27ART10AKPL StanbyME are FAB30016448, which can be found on LGParts at https://lgparts.com/products/fab30016448?_pos=1&_sid=279b52a5a&_ss=r. If you have any additional questions, you can reach us on social media @LGUSSupport. We're only a message away for help! *Joseph

Hey there. We got you! We found the remote you need for your LG StandbyME. You can easily purchase AKB76039308 here: https://lgparts.com/products/akb76039308?_pos=1&_sid=e5706185e&_ss=r. For more questions, private message us on social media @LGUSSupport. We're always happy to help! ^David

Hi. You can find the M4 x L10 and M4 x L34 screws listed in the manual for the LG StanbyME 27" Rollable Smart Touch Screen with 3hr Battery, Model # 27ART10AKPL, in most local hardware stores or at home improvement stores like the Home Depot or Lowes. You can also find them online. There are several online retailers like Amazon who sell them...^Ivan.