LG’s Promise to You
Free Second Year Coverage with Registration*
We stand behind the quality of our premium devices. That’s why we offer free second-year
limited warranty coverage on top of the manufacturer’s first-year limited warranty.
Enjoy the same coverage of the first-year manufacturer’s warranty for an additional twelve months.
Once your claim is approved, you'll receive your replacement phone within two business days after your original device shipment date. Shipping both ways is covered by LG.
*No deductibles, no premiums, no shipping charges. Replacement device will be in new or refurbished condition. Terms and conditions apply. Registration required.
Qualifying Phones in LG’s Second Year Promise
Upon enrollment in the Promise Program and subject to these terms and conditions, your LG device will be eligible for an additional one (1) year of coverage under the manufacturer’s limited warranty, which is incorporated herein by this reference. LG’s limited warranty statement can be found in your relevant device user guide and online at www.LG.com/support. Upon successful claim registration, customers will receive a replacement device within two business days from when the original device is confirmed as shipped. Sponsor may choose at its option to use functionally equivalent re-conditioned, refurbished or new units or parts of any units. This Promise Program extends, upon enrollment, your original manufacturer’s limited warranty. It does not provide additional or supplemental coverage or services. Please see your User Guide for complete warranty information. Customers who have registered for the Promise Program may claim for the replacement and must surrender their defective device in accordance with the Promise Program rules.
Sponsor is not responsible for lost, late, or incomplete registrations. Sponsor: LG Electronics U.S.A. Inc., 1000 Sylvan Ave, Englewood Cliffs, NJ 07632.