LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. In order to get the best possible experience from our website, please follow below instructions.
If you’re using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater).
12/16/2016
U.S. Consumer Product Safety Commission – Recall
Recall Date: December 16, 2016
Recall Number: 17-055
LG Electronics Recalls Portable Air Conditioners Due to Fire Hazard
Recall Summary
Name of Product: Portable Air Conditioners
Hazard: The portable air conditioners can overheat, posing a risk of fire.
Remedy: Repair.
Consumers should immediately stop using the recalled portable air conditioners and contact LG to schedule a free repair at an authorized service center.
Consumer Contact: LG toll-free at 855-791-0808 from 8 a.m. to 7 p.m. CT Monday through Friday, 8 a.m. to 2 p.m. CT on Saturday
Recall Details
Units: About 466,000 (In addition, 36,000 were sold in Canada)
Description: This recall involves three models of 7,000 and 8,000 BTU LG portable air conditioners including model numbers LP0711WNR (all serial numbers), LP0813WNR (all serial numbers), and LP0814WNR (only serial numbers beginning with 311, 312, 401, 402, 403, 404 and 405). The air conditioners are tan/white with the LG logo on the front. They measure about 30 inches tall, 12 inches wide and 14 inches deep and weigh 50 pounds. The model number is located on the product’s left side panel.
Incidents/Injuries: The firm has received four reports of fires that have caused $380,000 in property damage. No injuries have been reported.
Sold at: Home Depot and other stores nationwide from February 2011 through August 2016 for between $250 and $280.
Importer: LG Electronics USA, Inc., of Englewood Cliffs, N.J.
Manufactured in: China
Note: Health Canada’s press release is available at http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2016/61400r-eng.php
Photos
Photo 1: Location of LG logo
Photo 2: LG Portable Air Conditioner model and serial number
†Preorder for the LG OLED evo C3 and OLED evo G3 TVs ( OLED42C3PUA, OLED48C3PUA, OLED55C3PUA, OLED65C3PUA, OLED77C3PUA, OLED83C3PUA, OLED55G3PUA, OLED65G3PUA, OLED77G3PUA and OLED83G3PUA) is available only on LG.com. Preorders will be filled on a first come, first served basis as inventory becomes available. All standard Terms of Purchase apply.
1Preorder for the LG UltraGear™ gaming monitor 49GR85DC-B is available only on LG.com March 20-April 2, 2023. Preorders are estimated to start shipping the week of 4/3/2023 and will be filled on a first come, first served basis. All standard Terms of Purchase apply. Preorder the LG UltraGear™ gaming monitor 49GR85DC-B and UltraGear™ Gaming Pad UGP90HB-B in a single transaction on LG.com and receive $199.99 instant additional savings off of the pre-tax sale price. Available only on LG.com for preorders made March 20-April 2, 2023. Savings will be reflected in the cart when all offer requirements are met. Items may ship separately. If any of the qualifying items are removed from the cart or part of the order is cancelled or returned, the promotional savings will be void. Prices and offers are non-redeemable for cash, non-transferable and may not be combined with other offers/discounts. Availability, prices and terms of offer are subject to change without notice. Quantities are limited.
2Purchase an eligible 32GB gram Style laptop (eligible models 14Z90RS-K.ADW9U1 or 16Z90RS-K.ADW8U1) for the price of a similar 16GB gram Style laptop with the same screen size (models 14Z90RS-K.AAW7U1 or 16Z90RS-K.AAW7U1). Available only on LG.com 3/20/23 – 4/16/23. Prices and offers are non-redeemable for cash and are non-transferable. All standard Terms of Purchase apply. Availability, prices and terms of offer are subject to change without notice.
3Purchase an eligible LG Styler® and receive $200 savings off of the pre-tax sale price with promo code MAR20. Available on LG.com only Mar 9 – Apr 5, 2023. To receive the extra 20% off savings, the promo code MAR20 must be entered during online checkout. Prices and offers are non-redeemable for cash and non-transferable. Availability, prices and terms of offer are subject to change without notice.
Eligible models: S3MFBN, S3RFBN, S3WFBN
At LG USA, we create consumer electronics and home appliances to improve and innovate your home. Whether that means cooking a nutritious, delicious meal for your family with the latest kitchen technology, staying connected to creative projects on your LG gram laptop, watching a movie with your kids on an LG OLED TV or creating a modern, comfortable place to celebrate the moments that matter, LG electronics are there for you every step of the way.
Designed with you in mind, LG electronics offer the latest technology solutions to make life good. With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, LG home electronics and appliances give you the power to do more at home and on the go. Browse smart home technology solutions across multiple product categories on LG.com US, including:
TV/Audio/Home Theater: If you can't get enough of your favorite sports and movies, or just want to listen to your favorite music on-the-go in stunning clarity, LG products like wireless headphones and speakers, Sound Bars, CineBeam Projectors, and smart home technology, like OLED, QNED, NanoCell, and 4K UHD TVs offer an immersive way to enjoy more of what you love.
Home Appliances: Created to help you enjoy more of what life has to offer, LG Home Appliances feature modernly designed ranges and ovens, microwaves, cooktops, vacuums, washers, dryers, air conditioners, air purifiers and dishwashers. Upgrade your home appliances with new technology from LG USA to cook healthy, delicious meals more efficiently, clean your dishes faster, do more laundry in less time, and even clean and cool your house so you can enjoy a comfortable space all year long.
Computing: Enjoy crystal-clear imagery with the speed and storage you need to safeguard memories and protect important documents, LG gram laptops and monitors help you tap into an endless world of possibility. Enjoy superior gameplay, upgrade your productivity, and get creative with the latest technology of LG computing products.
Explore LG products to revamp and refresh your home on LG.com. Purchase modern appliances and smart home technology solutions from LG.com US and enjoy LG customer support like options for delivery, pickup, product registration, installation, customer service, and more.
Welcome to LG Electronics USA. Welcome home.