Are you experiencing the following problems?
When connecting to certain websites, the TV powers off and on.
A certain website does not open.
A system message reading ‘This app will restart for more efficient memory use’ appears and the app does not run.
To resolve such problems, perform a power cycle and delete some apps.
If it is a temporary memory shortage, turning Quick Start+ off and performing a power cycle may resolve the issue.
Try this
Turn Quick Start+ off and then perform a power cycle.
If the message ‘This app will restart for more efficient memory use’ appears, first turn Quick Start+ off. Next, unplug the power cord and reconnect after 10 minutes.
Models released after 2024 [webOS24/25]: How to turn Quick Start+ off and power cycle
Press remote control Settings [ ] button → Select All Settings[
] → General → System → Additional Settings → Quick Start+ → [Toggle OFF]
Unplug the power cord and reconnect after 10 minutes.
Models released before 2023 [webOS22/23]: How to turn off Quick Start+ and power cycle
Press remote control Settings [ ] button → Select All Settings [
] → General → Devices→ TV Management → Quick Start+ → [Off]
Unplug the power cord and reconnect after 10 minutes.
Models released before 2020 [earlier than webOS5.0]: How to turn off Quick Start+ and power cycle
Press remote control Settings [] button → Select All Settings [
] → General → Additional Settings → Quick Start+ → [Off]
Unplug the power cord and reconnect after 10 minutes.
How to delete apps on your TV
Models released after 2024 [webOS24/25]: How to delete apps
Magic remote control: Press Home [] button. Select app to delete (long press for 3 seconds using wheel). Select rubbish bin [
] icon above to delete.
Standard remote control: Press Home []button. Select the Edit apps list [
] icon on the right of the apps menu.
Models released before 2023 [earlier than webOS23]: How to delete apps
Press Home [] button on remote control → Select [Edit Apps list] → Select app to delete → Select [
] above app → Delete
Models released before 2020 [earlier than webOS5.0]: How to delete apps
Press Home [] button on remote control → Select app to delete (long press for 3 seconds using wheel) → Select [X] above app → Delete
Some apps may not run on WebOS3.5 TVs released before 2017 and show memory-related notifications. Due to limitations in the TV’s software, recent web technology standards may not be supported.
If a website is too large for the TV’s memory to process, the TV may shut down the web browser or reboot itself to prevent abnormal behavior.
If issues persist, you may need to contact the app developer or the problematic website.
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This guide was created for all models, so the images or content may be different from your product.
