Setup LG Pay

  1. Select LG Pay.

  2. Select GET STARTED.

  3. Sign in with google account or LG account.

  4. Enter your user information such as name, mobile number, shipping address and press NEXT.

  5. Create and enter PIN and backup PIN.

  6. Set up fingerprints (optional).

  7. To add a card, select loyalty cards or credit/debit cards.

  8. Align your card to fit inside the frame. To enter your card information manually, select enter card manually.

  9. Enter the card information, then select NEXT.

  10. Review the TERMS OF SERVICE, and then select AGREE.

  11. Select an option to verify the card. For this example, select SMS.

  12. Enter the verification code, and then select VERIFY.

  13. Use your fingerprints, Select USE or LATER.

  14. Select Done to complete adding the card. In the new UX release for transit, there will be option to add the card as the default Transit Payment Card

View Supported Issuers

  1. Select LG Pay.

  2. Select overflow menu from the top right corner of the screen.

  3. Select Support.

  4. Select Supported issuers.

  5. Swipe up to view supported card issuers.

Make a Payment

NOTE:

Making a payment using your phone with a phone case can sometimes cause issues. If so, remove the phone case before tapping your phone on the terminal.

Place the back of the phone over the Magstripe / Swipe reader with at least ½ inch of space between the phone and the reader, or tap the back of the phone on top of the contactless card reader with the symbol. contactless

Depending on your settings, you can access LG PayQuick from the Lock or Home screen, or when the screen is off.

  1. To activate the LG PayQuick Card (the card you want to use for payments), swipe up from the bottom of the screen.

  2. To access LG Pay, select PIN or Fingerprint.

    NOTE: Swipe left or right to select another Card in LG PayQuick mode. Options for Gift , Loyalty cards are also available.

  3. Place the back of the phone against the Magentic card/NFC reader.

  4. If you exceed the 50 secs timer to transmit the card information to the terminal, you would need to try again entering PIN/fingerprint and tapping your phone until the transaction is completed.

View Recent Transactions

NOTE:

Transactions made with LG Pay are available to view . A push notification with transaction details will be sent to your phone after each purchase.

  1. Select LG Pay.

  2. Select the card that you want to see its transactions on your card list.

  3. To view more recent transactions, swipe up from the bottom of the screen.

Profile Information

NOTE: Change your profile information to make any corrections or updates to your account.

  1. Select LG Pay.

  2. Select overflow menu from the top right corner of the screen.

  3. Select Settings.

  4. Select My account.

  5. Select and change desired information such as Name, Mobile number and Shipping address.

  6. Select SAVE.

Add Credit/Debit Card

  1. Select LG Pay.

  2. Select '+' on the top right corner of the screen.

  3. Align your card to fit inside the frame.

    NOTE: To enter your card information manually, select MANUAL.

  4. Enter your card information, and then select NEXT.

  5. Enter your information manually, and then select NEXT.

  6. Read the Terms of Service for the card issuer, and then select AGREE.

  7. Select an option to verify the card. For this example, select E-mail, SMS.

  8. Enter the verification code that you received, and then select VERIFY.

  9. Select DONE.

    NOTE: If you do not want to add the card as a LG PayQuick card, deselect Add to LG PayQuick.

Remove Credit/Debit Card

  1. Select LG Pay.

  2. Select Credit/Debit tab.

  3. Select overflow menu from the top right corner of the screen.

  4. Select Remove off the overflow menu.

  5. Select the card you want to remove.

  6. Select REMOVE.

Setup LG PayQuick

NOTE: Depends on your settings, you can access LG PayQuick by swiping the from the side or bottom of the screen even if the screen is locked or the screen is off.

  1. Select LG Pay app.

  2. Select overflow menu from the top right corner of the screen.

  3. Select Settings.

  4. Select LG PayQuick.

  5. Select all your desired settings.

Remove LG PayQuick Cards

Unchecking LG PayQuick Card does not delete it from LG Pay. ==> Add LG PayQuick

  1. Select the card you want to add or remove from LG Pay Quick

  2. Select overflow menu.

  3. Select “Add to LG PayQuick” to add or “Remove from LG PayQuick” to remove.

Use Fingerprints

  1. Select LG Pay.

  2. Select overflow menu from the top right corner of the screen.

  3. Select Settings.

  4. Select Use fingerprints.

  5. Enter PIN for verification.

  6. Enter your fingerprints.

Save a Gift Card

  1. Select LG Pay.

  2. Select Gift Cards tab.

  3. Select '+' on the top right corner of the screen.

  4. Select Save gift card.

  5. Select the desired gift card.

  6. Enter the Card number, PIN and then select SAVE.

Use a Gift Card

Gift cards can only be purchased from one of listed the gift card merchants, and it can be purchased securely using credit or debit cards already added to LG Pay.

  1. To activate the LG PayQuick to use a Gift card, swipe from the bottom or side of the screen.

  2. Swipe left or right to select Gift Card you want to use in LG PayQuick to make a payment.

  3. Enter your PIN or Fingerprint.

  4. You can use the displayed card number or Scan barcode with scanner to redeem the gift card.

Buy a Gift Card

Gift cards can only be purchased from one of listed the gift card merchants, and it can be purchased securely using credit or debit cards already added to LG Pay.

  1. Select LG Pay.

  2. Select Gift cards tab.

  3. Select '+' on the top right corner of the screen.

  4. Select purchase gift cards.

  5. Select the desired gift card.

  6. Select and enter an amount.

    NOTE: The minimum and maximum amounts will vary depending on the gift card.

  7. Select For myself.

  8. Select NEXT, and Enter your LG Pay PIN or Fingerprint.

    NOTE: You can purchase desired gift card with the credit/debit card you added to your account.

  9. Select DONE.

Send a Gift Card to a Friend

You can purchase a gift card directly from LG Pay and send it to your friends. If they are using LG Pay, the gift card will be automatically added to their LG Pay.

  1. Select LG Pay.

  2. Select Gift cards tab.

  3. Select '+' on the top right corner of the screen.

  4. Select Purchase gift cards.

  5. Select the desired gift card.

  6. Select and enter an amount.

    The minimum and maximum amounts will vary depending on the gift card.

  7. Select For someone else.

  8. Enter the Recipient's information. Enter a message to accompany the gift card, as well as the name sending the gift card, and then select NEXT.

  9. Agree to the purchase information and select BUY.

  10. Enter your LG Pay PIN or Fingerprint.

  11. Select DONE.

Remove a Gift Card

You are limited to five balance inquiries per card.

  1. Select LG Pay.

  2. Select Gift cards tab

  3. Select overflow menu from the top right corner of the screen.

  4. Select Remove off the overflow menu.

  5. Select the card you want to remove.

  6. Select REMOVE.

Add a Loyalty Card

  1. Select LG Pay.

  2. Select Loyalty tab.

  3. Select '+' on the top right corner of the screen.

  4. Swipe to and select the desired Loyalty card.

  5. Select Scan the barcode icon, or enter card info manually.

  6. Enter the card name, number, and then select SAVE.

Remove a Loyalty Card

  1. Select LG Pay.

  2. Select Loyalty tab.

  3. Select overflow menu from the top right corner of the screen.

  4. Select Remove off the overflow menu.

  5. Select the card you want to remove.

  6. Select REMOVE.

Supported Gift Cards

  1. See all the gift cards available for purchase from the LG Pay app gift card catalog list.

Get LG Pay Perks Card

  1. Select LG Pay.

  2. Select overflow menu from the top right corner of the screen.

  3. Select Promotion off the overflow menu.

  4. Select available promotion.

  5. Select GO TO EVENT.

  6. Review Term and Service for promotion. Select AGREE.

  7. Enter your personal information such as Name, Billing address, then Select NEXT.

  8. Enter the purchase information such as IMEI, Receipt and Retailer, then Select SUBMIT.

  9. Waiting for LG Pay perks card issuance.

Promotion Participation History

  1. Select LG Pay.

  2. Select overflow menu from the top right corner of the screen.

  3. Select Settings off the overflow menu.

  4. Select the promotion you participated in.

  5. Select the clock on the top.

  6. Check promotion history.

Pay with Perks Card

  1. To activate LG Perk Cards via LG PayQuick, swipe up from the bottom of the screen.

    NOTE: Depending on your settings, you can access LG PayQuick from the Lock or Home screen, or when the screen is off.

  2. Swipe left or right to select Perks Card you want to use in LG PayQuick for making a payment.

  3. Enter your PIN or Fingerprint.

  4. Place the back of the phone over the Magentic card/NFC reader.

  5. If you exceed the 50 secs timer to transmit the card information to the terminal, you would need to try again entering PIN/fingerprint and tapping your phone until the transaction is completed.

Introduction

With LG Pay default transit payment mode enabled, you can use current credit/debit card in LG Pay as the default transit payment card. You only need to tap the back of the phone over the supported contactless payment terminal.

NOTE:

Transit payment system must support tap & go feature and your device should have Android 10 as minumum OS version requirement in order to enjoy this fast, convenient and easy way of paying for your rides.

Getting Started

  1. Make sure LG Pay is supported on your device. Learn more at https://www.lg.com/us/support/lgpay#supported-devices.

  2. LG Pay must set up with at least one card as the default transit payment card.

  3. Transit payment mode must be enabled.

  4. Device must have Android 10 as minimum OS version requirement.

Setup Default Transit Payment Card

  1. Select LG Pay

  2. Select Credit/Debit tab

  3. Select the card that you would like to set as the default transit payment card.

  4. Select overflow menu from the top right corner of the screen.

  5. Select "Use for transit.

  6. To remove the card from default transit payment card, select "Stop using for transit

How to Make a Transit Payment

Transit Payment Mode Enabled

  1. When you get to the turnstile, look for NFC or contactless symbol at the payment terminal.

  2. Place the back of the phone over the NFC or Contactless symbol and hold until a checkmark appears on your phone screen.

  3. Pass through the turnstile gate and enjoy your ride!

NOTE:

Transit payment system must support transit tap & go feature and your device must have Android 10.0 as minimum OS version requirement. You may need to validate your payment with PIN or fingerprint depends on the transit agency.

You may also use your transit default payment card at any regular stores without waking up or unlocking your phone but it will require to validate with PIN or fingerprint to make a payment.

Transit Payment Mode Disabled

  1. Depending on your settings, you can access LG Pay Quick from the Lock or Home screen, or when the screen is off.

  2. Swipe up from the bottom of the screen or swipe left/right from any side of the screen depends on your settings to launch LG Pay Quick.

  3. Swipe to select the card you want to use for payment if you have multiple cards registered or just use default payment card.

  4. Validate using PIN or fingerprint.

  5. Place the back of your phone over the contactless payment card reader.

  6. Pass through the turnstile gate and enjoy your ride!

Use for transit

United States

  1. New York City: Metropolitan Transportation Authority (MTA) at stations that accept credit/debit payment cards.

  2. Portland: TriMet at stations that accept credit/debit payment cards.

  3. Chicago: Ventra at stations that accept credit/debit payment cards.

NOTE:

In Chicago Ventra stations, you may need to validate using PIN or fingerprint before placing the back of your phone over the payment terminal.

Manage Notifications

NOTE: You can turn off notifications related to your app updates, urgent notice and revised legal documents, and gift cards. You can also choose to receive events, special offers, and purchase notifications.

  1. Select LG Pay.

  2. Select overflow menu from the top right corner of the screen.

  3. Select Settings.

  4. Select Notices & alerts.

  5. Select your desired notifications to turn on or turn off Notices/Marketing alerts/Purchases notification.

Delete LG Pay

NOTE: Deleting LG Pay will remove all of your LG Pay information from your phone.

  1. Select Settings on the Home screen.

  2. Select General tab.

  3. Select Apps.

  4. Select LG Pay.

  5. Select Uninstall.

Update LG Pay

NOTE: Keep LG Pay up to date to access the latest features and security enhancements.

  1. Select LG Pay.

  2. Select overflow menu from the top right corner of the screen.

  3. Select Settings.

  4. Select About LG Pay.

  5. Select Check update.

  6. If LG Pay is latest version, this option will not be available.

    NOTE: If an update is available, select UPDATE.

View LG Pay Notices

NOTE: Stay up to date with LG Pay by viewing tips and notices from the app.

  1. Select LG Pay.

  2. Select overflow menu from the top right corner of the screen.

  3. Select Notice.

  4. Select recent notice on the notice list.

Set LG Pay as Default Payment

NOTE: You can set LG Pay as your default payment method if you have additional mobile payment services installed on your phone.

  1. Select Settings on the Home screen.

  2. Select General tab.

  3. Select Apps & Notifications.

  4. Select Tap & pay.

  5. Select the check box LG Pay.

Manage LG Pay Permissions

  1. Select Settings on the Home screen.

  2. Select General tab.

  3. Select Apps and notifications.

  4. Select App Info.

Turn Fingerprint Security On or Off

NOTE: By enabling Fingerprint Security, you can quickly authenticate your card when you make a payments.

  1. Select LG Pay.

  2. Select overflow menu from the top right corner of the screen.

  3. Select Settings.

  4. Select Use Fingerprints.

  5. Enter your LG Pay wallet PIN.

  6. Verify your fingerprints to use them with LG Pay.

  7. To turn off Fingerprint, select the slider next to Use Fingerprints.

Change LG Pay PIN

  1. Select LG Pay.

  2. Select overflow menu from the top right corner of the screen.

  3. Select Settings.

  4. Select Change App PIN.

  5. Enter your LG Pay PIN.

  6. Enter your new LG Pay PIN.

  7. Confirm your new LG Pay PIN.

Featured Supported Issuers

All Supported Issuers

Supported Devices

Download LG Pay App