Laundry category lineup
Additional space is required to move and install the product into the laundry room.
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For safety and optimal performance, we recommend connecting directly to an outlet without extension cord.
Make sure there is a water supply for clean water intake and a drain for proper drainage.
If using a drain hose instead of a drain tank, ensure there is a proper drainage outlet.
Most LG washing machines, dryers, and washer-dryers have a standard height and width, while the depth may vary depending on the drum size.
* Make sure there is enough space in front of the product to fully open the washing machine door and drawer.
* Install the product on a stable, level surface. An uneven surface may cause vibration and noise.
* If using a drain tank, make sure to empty it before each use. If used continuously, the tank may fill up and stop the dryer from operating.
* A minimum space of 830mm (W) × 800mm (D) × 1990mm (H) is required for installation.
* If there is a step in the installation area, up to four leg stoppers can be used. (A leveling base cannot be used.)
* If the water tap is at the rear, make sure to leave enough space for access and connection. (A minimum width of 300mm is required.)
How should the installation be done if the floor at the installation site has a step or is not level?
During installation, the technician can adjust the height of the product’s legs or use an accessory called a leg stopper, if necessary, to compensate for height differences ranging from 1 to 9 cm. There is no need to order or purchase leg stoppers separately, as the technician will determine the appropriate combination of different-sized leg stoppers based on the installation requirements.
If a LG WashTowers is installed in a corridor-style laundry room or where the water tap is located at the back, a 30cm side clearance is required. Why is so much space needed?
This is because the LG WashTowers has a different method of combining the washer and dryer. Unlike separate units that use a stacking kit, the LG WashTowers requires the front and back of the washer and dryer to be directly connected during installation.
Since the washer and dryer must be fully assembled before being moved into the installation space, at least 30cm of clearance is required to allow the technician to access the back of the unit for connecting the water supply and drainage hoses.
Note: In the same environment, a stacked washer and dryer setup requires only 5cm of clearance.
The installation space for the Washing Machine is narrow. Can it be disassembled, moved, and then installed?
Due to the structure of the drum washing machine, disassembly and installation is not possible.
In the case of a general washing machine, disassembly and installation may be possible depending on capacity. This involves disassembling and reassembling all internal parts and must be performed by a professional LG Electonics service technician.
Can all Washing Machines and Dryers currently on sale be installed using the stacking method?
Do you wish to stack the dryer on top of the washing machine? First, check whether your washing machine and dryer are models that can be stacked. In the following cases, stacking installation is not possible.
1. Washing machine with a washing capacity of 22kg or more
2. Models with a detergent dispenser loacted at the top, and TWINWash TROMM Plus products.
3. If a Mini Washer is installed at the bottom of the washing machine or the washing machine fitted into a storage closet, disassemble the Mini Washer or closet before installing the stacking kit.
Please refer to the following link for more details:
Are additional parts required for installation using the stacking method?
Depending on the model of each washing machine and dryer, you can select one of the three methods below for stacking installation.
1. Using an angle, if the washing machine and the dryer are different in size or brand, (Angle)
2. Installing in series using a stacking it, if the dryer is 9kg. (Draw-type stacking kit)
3. Putting the dryer directly on top of the washing machine, if they are the same in size. (Standard stacking kit)
Caution: Product installation must be performed by a professional LG Electonics service technician.
What should I do if I need to move the washing machine or dryer after installation?
Product installation and disassembly should be done by a professional LG Electonics service technician. Please contact our customer service team.
- For more information about moving and installing the product, please refer to the following link.:
- Contact us: https://www.lg.com/uk/support/contact-us/
Is it safe to plug both the washing machine and dryer into the same power outlet?
Keep in mind that power strips have a limited capacity. If both the washing machine and dryer as high-power appliance are connected to the same power strip and used at the same time, they may overload the strip, and cause the circuit breaker to trip.
It is advised to plug the each product directly into a wall outlet.
Does the dryer require a separate vent for operation?
A dryer must be installed in a well-ventilated place. Poor ventilation may degrade the drying performance. Failed ventilation leads to an increase in the ari temperatures around the machine and an extened time for drying because it cannot cool down the condenser.
Additionally, the distance between the exhaust duct and the wall must be at least 30cm.
Can I install a washing machine or dryer from a different brand together without any issues?
If you want to stack different brands of washing machine and dryer, you can use an angle. The drawing-type or the standard-type stacking kits are not available.
Can I change the door opening direction of the washing machine or dryer? (Door reversal option)
The door on some LG dryer models can be reversed to accommodate your needs. Please check whether the 'Reversible Door' is applicable through the specs on the detail page of each product.
How can I fix a water leak after installation?
Do you see any signs of leaking around the appliance or on the floor? You can easily check what is causing the water leak by referring to the following link:
If the problem is not washing machine but an external one, you will have to pay for service even during the warranty period.
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