Most viewed questions

Your Orders
Q.
Do I Need To Be Registered To Make A Purchase?
You do not have to create an account to make a purchase however only registered users can access discount codes and promotions via their account. Purchasing as a registered user also enables you to follow the status of orders directly on your 'My Account' page.
Changes to your orders
Q.
Can I Change A Product I Ordered?
Make a purchase on the LG Online Shop in 3 simple steps! 1. Select the product you want to buy and click the "Add to basket" button. 2. Choose whether to continue shopping or click "Proceed to checkout". When you are done shopping, click on "Your basket "and then click " Proceed to checkout ". 3. Fill in all the necessary information for the delivery and follow the instructions to pay. You will receive an email confirming your order.
your orders
Q.
How Can I Place An Order?
We recommend contacting us ASAP if you require an address change for your order. Whilst we make every effort to change a delivery address after purchase, we cannot make any guarantees.
Q.
How Can I Track My Order?
You can check the status of your order in the "My Orders" section of the LG Online Shop. If you placed the order as a guest, you can track your order on the following link : https://www.lg.com/uk/shop/sales/guest/form
Q.
Do I Need To Be Registered To Make A Purchase?
You do not have to create an account to make a purchase however only registered users can access discount codes and promotions via their account. Purchasing as a registered user also enables you to follow the status of orders directly on your 'My Account' page.
Q.
How Can I Place An Order?
Make a purchase on the LG Online Shop in 3 simple steps! 1. Select the product you want to buy and click the "Add to basket" button. 2. Choose whether to continue shopping or click "Proceed to checkout". When you are done shopping, click on "Your basket "and then click " Proceed to checkout ". 3. Fill in all the necessary information for the delivery and follow the instructions to pay. You will receive an email confirming your order.
Q.
Can I Amend The Delivery Address For My Order?
We recommend contacting us ASAP if you require an address change for your order. Whilst we make every effort to change a delivery address after purchase, we cannot make any guarantees.

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