LG Direct Service Background LG Direct Service background

Meet Our Technicians

Out of Warranty Repair for LG Electronics & Appliances

To Schedule an Out of Warranty Repair, Call 800-243-0000 Now!

We set the standard for Professional Service Excellence

LG Factory Service Technicians provide nationwide premium In-Home repair service for LG Appliances & TVs, without charging a premium price.

  • LG Factory Service is a division of LG Electronics, Inc., Global Leader in appliances and electronics manufacturing.

  • Our highly trained technicians specialize in only LG Brand products, and provide the highest level of professional service available.

If your LG Appliance or TV needs service, and you want the Best Service, Call LG Factory Service today!

lg product assortment

Products we repair

Our technicians have been Factory Trained to repair:

LG Washers, Dryers, Refrigerators, Over-the-Range Microwaves, TVs greater than 32", Ranges & Ovens, Dishwashers, and Air Conditioners

Areas where we offer service

We offer out of warranty repair service in more than 200 Service Areas nationwide, in and around the major cities listed below, and we're Growing!

  • Atlanta
  • Atlantic City
  • Augusta
  • Austin
  • Baltimore
  • Baton Rouge
  • Boise
  • Boston
  • Buffalo
  • Charleston
  • Charlotte
  • Chicago
  • Cincinnati
  • Cleveland
  • College Station
  • Columbia
  • Columbus
  • Dallas
  • Denver
  • Des Moines
  • Detriot
  • Ft. Myers
  • Greensboro
  • Greenville
  • Harrisburg
  • Hartford
  • Houston
  • Indianapolis
  • Jacksonville
  • Kansas City
  • Knoxville
  • Las Vegas
  • Los Angeles
  • Louisville
  • Madison
  • McAllen
  • Memphis
  • Miami
  • Milwaukee
  • Minneapolis
  • Mobile
  • Myrtle Beach
  • Nashville
  • New Orleans
  • New York, NJ
  • New York, NY
  • Orlando
  • Pensacola
  • Philadelphia
  • Phoenix
  • Pittsburg
  • Port St. Lucie
  • Portland
  • Raleigh
  • Reno
  • Richmond
  • Sacramento
  • Salt Lake City
  • San Antonio
  • San Diego
  • San Francisco, CA
  • Seattle
  • St Louis
  • Tampa
  • Tuscon
  • Washington D.C

Trained to be the best

In order to enter our Factory Service program, Factory Service technicians are required to train on LG products for over 200 hours, and receive an 80% grade or higher on all exams. Throughout the year, our technicians receive updated training on all new product releases.

In addition to their in-depth repair knowledge, each LG technician undergoes training in proper customer etiquette to ensure the most satisfying repair experience. Technicians are graded on every service visit and given helpful feedback to keep their skills at an optimum level.

Our technician background

Our Factory Service Technicians have an average of over 15 years experience repairing appliances and electronics. We strive for excellence, and work diligently to exceed your expectations.

See what customers are saying about our technicians:

"Matt called me about 30 minutes before his arrival. When he arrived he was well groomed, courteous, and professional at the door. He repaired the dishwasher based on the service I described and requested online. He replaced the motor (not the drain motor). He answered my questions before, during, and after the repair. He cleaned up after he was done. Thank you Matt for your professional first grade service. If there is a need for service repair for any of my other LG appliances (refrigerator and stove), please send Matt."

- Dee, OH

"I was so surprised that LG sent someone to my house, and pleased! I thought I would have to take the TV in to a repair shop and wait for weeks."

- Victoria, CO

"More than top notch! A few of our local companies could certainly use the standards used by your company. We found your tech very knowledgeable and helpful!"

- Kathy, CO

Join our growing team!

We are always looking for well qualified technicians to add to our nationwide team. Contact us for more info.