LG ThinQ action is in Direct Action type which you can ask Google Assistant to control devices. For example, “Ok Google, turn on the air conditioner.” This action supports 10 device types (Washer, Dryer, Air Conditioner, Robot Cleaner, Air Purifier, Dishwasher, Range/Oven, Refrigerator, Styler and TV) to control.

LG action is in Conversation Action type by which you can ask LG through Google Assistant to control devices. For example, “Ok Google, talk to LG to turn on the air conditioner.” This action supports 9 device types (Washer, Dryer, Refrigerator, Air Conditioner, Robot Cleaner, Air Purifier, Range, Dishwasher, TV) to check status and control more features than LG ThinQ action.

To use Direct Action of TV while using existing one, it is necessary to cancel the current LG account link and re-link it

The following device models with LG ThinQ logo are compatible with Google Assistant:

LG ThinQ with Google Assistant supports Google Home, Android OS 6.0 or later, and iOS 9.1 or later.

(Note: The language on the phone must be set to English/US.)

Yes. If you have named air conditioner “Living Room AC” in LG ThinQ App, say “Ok Google, talk to LG to turn on Living Room AC” to Google Assistant. Make sure that you set up product nickname with the space where it is located, such as Bedroom Purifier and Hallway Dryer so that it can be easily memorized and called.

For TV, you can set nickname when you register TV from the Set Up TV for the Google Assistant app on your TV. You can register multiple TVs with the same LG account, but each TV should have a different nickname.

Some LG ThinQ functions are not supported through voice control. For example, you cannot turn a range on with a voice command.

Your product is not supported by LG ThinQ or is not registered in the app.

This occurs when Google Assistant is not able to understand product nickname or device type. Check if your product nickname is appropriate for voice assistant service.

If you have any questions about LG with Google Assistant, please contact LG support. Visit our Chat & Email and Select 'Send Message' button.