Participating Merchants:
Hong Kong: LG Hong Kong Official Online Shop^, Fortress, Broadway, AV Life, Chung Yuen, CMK, Suning, Aeon Stores (Hong Kong), Kin Ming (HKEC), HKT, HKTV MALL (LG Shop), J SELECT
Macau: Fortress, Jinlong Electrical Supermarket Ltd., NEW YAOHAN, ROYAL ELECTRONICS SQUARE CO.,LTD, Tai Peng Electronics And Appliances, ARTIGOS ELECTRICOS TIN LEI LDA., Artigos Electricos Cheok Ian Lda.
^LG Hong Kong Official Online Shop will not include Supermarket eVouchers as gift.
For Gift Redemption:
1) Eligible customer can register for redemption within 30 days of purchase
2) LG will confirm the receipt of registration by email and WhatsApp within 14 days
3) Once redemption is confirmed, LG will send the Collection Notification to eligible customer by email and WhatsApp within 30 days
4) Eligible customer can collect gift according to the details listed in the Collection Notification
For eVoucher / Extra Warranty Period:
1) Eligible customer can register for redemption within 30 days of purchase
2) LG will confirm the receipt of registration by email and WhatsApp within 14 days
3) Eligible customer is required to verify the email address by clicking the link on the Registration Confirmation email within 14 days
4) Once redemption is confirmed, LG will send the eVoucher/ Extra Warranty Confirmation to eligible customer email within 30 days
For more details of registration methods and details, please visit https://www.lg.com/hk_en/support/promotion-gift
*Please contact LG Redemption Customer Service Hotline at (852) 3580 2908 if you failed to receive any feedback after 30 days of redemption registration