If you can't find any desired results, please try using the following menu
Authorized Dealers
AUTHORIZED DEALERS FOR LG MOBILE DEVICES
Mobile handset warranty services provided by LG ELECTRONICS HK LIMITED (hereafter “LGEHK”) are only applicable to the LGEHK authorized Hong Kong official products. The regarding warranty service is not valid for parallel imports or counterfeit products. Customer is able to validate the official warranty eligibility of the LG mobile handset purchased in the following ways,
(1) The LG mobile handset warranty services are applicable to the LG Hong Kong official product(s) purchased from an authorized dealer in Hong Kong or Macau and only accompanied by the original official invoice at the customer service centre of LGEHK. The regarding warranty services provided is in accordance with the terms and conditions of LGEHK official warranty services*.
Authorized dealers lists# are as follows:
-
AUTHORIZED TELECOM OPERATOR#：
-
AUTHORIZED DEALERS#：
-
AUTHORIZED DEALERS IN MACAU#：
(2) If the LG Hong Kong official product is not purchased from the dealer listed above, the product is also entitled to LGEHK official warranty services as long as the label of 「LG香港行貨」(LG HK Authorized Official Product) is attached to the LG Hong Kong official product purchased with the original official invoice accompanied at the customer service centre of LGEHK. The regarding warranty services provided is in accordance with the terms and conditions of LGEHK official warranty services*.
#LGEHK reserves the right to modify and edit the above authorized dealers lists without any notification made separately in advance. The changes will be solely announced on LGEHK’s official website. This is recommended to check at LGEHK’s official website (www.lg.com/hk_en) before purchasing LG products.
*The above LGEHK official warranty services will be bound by the Warranty Terms and Conditions which also attached upon purchase of LG authorized Hong Kong official products. Customer can also refer to the following address: http://www.lg.com/hk_en/support/warranty
LGEHK reserves the right to modify the abovementioned terms and conditions anytime at LGEHK discretion, without any notification made separately to customers in advance. Any changes made to the said terms will be announced on LGEHK’s official website (www.lg.com/hk_en).
Last updated: 8 March 2019
