Help Library

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    Troubleshooting
    If you push power button on the product, do you see "Key Locked" on the screen?
    If you push power button on the product, do you see "Key Locked" on the screen?SymptomIf Key Lock is On, you can’t operate TV with buttons on TV.※ Only power button works.How to fixYou can turn on/off Key Lock with remote control as below.M...
  • Document Contents
    Troubleshooting
    No Picture / No Video / Black Screen / Snowy Screen
    ---------------------------------------------------------------------------------------------------------------------------------------------------------------- * First Call-Primary Steps * 1. Check TV Power[javascript:showonlyone('newboxes...
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    Troubleshooting
    Horizontal or Vertical lines on the screen
    ---------------------------------------------------------------------------------------------------------------------------------------------------------------- * First Call-Primary Steps * 1. Check Multiple Inputs[javascript:showonlyone('n...
  • Document Contents
    Troubleshooting
    Youtube - Streaming Quality
    YOUTUBE - STREAMING QUALITYPoor streaming quality is often the result of a low network connection speed. Ifyou experience poor quality video, or videos have to stop and buffer frequently,the bandwidth of the home network may be insufficient...
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    Troubleshooting
    Accuweather- Incorrect Time
    ACCUWEATHER- INCORRECT TIMEAccuweather is an application that displays current weather conditions in yourarea as well as providing you with forecasts and weather for other cities.In order to change the time you will first need to determine ...
  • Document Contents
    Troubleshooting
    Accuweather- City Selection
    ACCUWEATHER- CITY SELECTIONAccuweather is an application that displays current weather conditions in yourarea as well as providing you with forecasts and weather for other cities.Adding CitiesTo add a city to the Accuweather App, select the...
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