Help Library

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    Troubleshooting
    If you push power button on the product, do you see "Key Locked" on the screen?
    If you push power button on the product, do you see "Key Locked" on the screen?SymptomIf Key Lock is On, you can’t operate TV with buttons on TV.※ Only power button works.How to fixYou can turn on/off Key Lock with remote control as below.M...
  • Document Contents
    Troubleshooting
    Youtube - Streaming Quality
    YOUTUBE - STREAMING QUALITYPoor streaming quality is often the result of a low network connection speed. Ifyou experience poor quality video, or videos have to stop and buffer frequently,the bandwidth of the home network may be insufficient...
  • Document Contents
    Troubleshooting
    Accuweather- Incorrect Time
    ACCUWEATHER- INCORRECT TIMEAccuweather is an application that displays current weather conditions in yourarea as well as providing you with forecasts and weather for other cities.In order to change the time you will first need to determine ...
  • Document Contents
    Troubleshooting
    Accuweather- City Selection
    ACCUWEATHER- CITY SELECTIONAccuweather is an application that displays current weather conditions in yourarea as well as providing you with forecasts and weather for other cities.Adding CitiesTo add a city to the Accuweather App, select the...
  • Document Contents
    Troubleshooting
    Is the color too deep?
    Is the color too deep?SymptomBrightness, Contrast and Backlight are set high when you first open the product.So you might feel the color is too deep for you. If the PictureMode is set as Vivid, it displays deep color.You can select the mode...
  • Document Contents
    Troubleshooting
    When you connect PC and TV through HDMI, there is an image but no sound?
    When you connect PC and TV through HDMI, there is an image but no sound?SymptomNo sound when connecting to PC through HDMI .CauseWhen connecting TV to PC through HDMI, if the sound comes out from PC speakers,you need to configure at Windows...
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