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    Troubleshooting
    No Picture / No Video / Black Screen / Snowy Screen
    ---------------------------------------------------------------------------------------------------------------------------------------------------------------- * First Call-Primary Steps * 1. Check TV Power[javascript:showonlyone('newboxes...
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    Troubleshooting
    Horizontal or Vertical lines on the screen
    ---------------------------------------------------------------------------------------------------------------------------------------------------------------- * First Call-Primary Steps * 1. Check Multiple Inputs[javascript:showonlyone('n...
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    Troubleshooting
    Poor Color (Black/White Image, Blue Image, Green Image, etc.)
    ---------------------------------------------------------------------------------------------------------------------------------------------------------------- * First Call-Primary Steps * 1. Check Multiple Channels/Inputs[javascript:showo...
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    Troubleshooting
    Intermittent Power / TV Powers Off
    ---------------------------------------------------------------------------------------------------------------------------------------------------------------- * First Call-Primary Steps * 1. Access the Menu[javascript:showonlyone('newboxe...
  • Document Contents
    Troubleshooting
    ​Video delays
    Video delaysSymptomPDP, LCD, LED and OLED TVs take some time to show picture on the screen afterthey’re turned on, unlike their conventional counterparts.How to fixCheck if LG logo appears normally on the screen when turning on TV.If you us...
  • Document Contents
    Troubleshooting
    Power on delay
    Power on delaySymptomIt takes some time for OLED, LED, LCD, PDP product shows pictures after power isturned on.How to fixWhen power is turned on, check if LG logo appears normally on the screen.For set-top box, check if its power is turned ...
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