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Refer to the detailed Warranty information delivered in your product packaging.
If you need Repair Service, submit an online Contact Us.Please have the Serial number of your product and proof of purchase ready. Out-of-warranty service fees may apply for diagnosis, parts, and labor.
It can't recognize USBSymptomEven though you have connected USB to the terminal, it is not recognized.How to fixCheck if the product supports that device.- It only supports Flash type device (memory stick) which has a format of FATand NTFS....
After I stop CD/DVD, Disc door doesn't openSymptomEven though I press STOP, the Disc door doesn’t open.How to fix- Press STOP button on the remote control or on the product two to three timesand press EJECT button.- If you hear motor sound ...
I can't play VCDSymptomYou can’t play VCD. How to fixAll the products such as DVD, Home Theatre, etc. produced after July, 2008 donot have a feature that can read VIDEO CD.(Customers do not use this feature pretty much and if one pick-up re...
No Korean caption/subtitleSymptomNo caption/subtitle How to fixPress the SUB button and select the language as you play the disc.※ For some disc, there may be no subtitle.Remote control button (It may differ by model.)
LG Support Need information? Got a question? We can help. Whether you need to register your product, communicate with an LG Support Representative, or obtain repair service. Finding answers and information is easy with LG online service and support. Owner’s Manuals, requesting a repair, software updates and warranty information are all just a click away.