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If you want to receive an additional 3 months warranty
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Please contact our Customer Service Hotline at (852) 3543 7777 if you wish to modify or erase your provided personal information.
Thank you for your purchase of LG Electronics product under the terms and conditions listed on this warranty card
Product Type | Product Description | Warranty Period (Year) |
---|---|---|
Refrigerator | Side by Side | 3 |
Multi Door Freezer | 3 | |
Top Freezer Refrigerator | 3 | |
Bottom Freezer Refrigerator | 3 | |
Compressor | 10 | |
Vacuum Cleaner | Vacuum Cleaner | 1 |
LG CordZero™ A9 | 2 | |
LG CordZero™ A9 Motor | 10 | |
LG CordZero™ A9 Battery | 1 | |
LG CordZero™ A9 Tool | 1 | |
Washing Machine | Clothes Dryer | 2 |
Clothes Washer | 2 | |
Direct Drive Motor | 10 | |
Smart Invertor Motor | 10 | |
Beauty Product | Product | 1 |
Embedded Battery | 6 months | |
Air Care | Air Purifier | 2 |
Dehumidifier | 2 | |
Dehumidifier Inverter Compressor | 10 | |
Styler | Styler | 2 |
Inverter Compressor | 10 | |
Air Conditioner | Window Air Conditioner | 2 |
Inverter Compressor | 10 | |
AO | Home Theater | 1 |
AV Product | DVD Player | 1 |
DVD Recorder | 1 | |
Player with HDD | 1 | |
Home Audio | 1 | |
Home Theater System | 1 | |
Photo Pocket Printer | 1 | |
Projector | 1 | |
Commercial Display | Commercial LED/ LCD TV | 3 |
Display Signage | Commercial LED/ LCD Monitor | 3 |
LED/ LCD Monitor / Personal TV (MTV) | LCD Monitor / Personal TV (MTV) | 3 |
LED/ LCD Monitor Accessory | Power Adaptor | 3 |
TV | OLED/LED/ LCD TV | 3 |
TV Accessory | 3D Glasses | N/A |
USB WIFI dongle | 1 (Standalone) | |
Motion Remote | 1 (Standalone) | |
Video Call Camera | 1 (Standalone) | |
Personal Computer | Personal Computer (Except Battery) | 2 |
Battery | 6 months | |
Device | Mobile Handset | 1 |
Tablet | 1 | |
Accessory | Smart Watch | 1 |
Bluetooth Headset | 1 | |
Wireless Charger | 1 | |
Charger | 6 months | |
Cradle | 6 months | |
Embedded Battery | 12 months*Remark
* Remark: Effective from customer’s purchased date as of 1.Apr.2017. |
|
Removable Battery | 6 months | |
USB Cable | 3 months | |
Earphone | 3 months | |
Case | N/A |
Applicable for HK & Macau Area
Audio & Video & Pocket Photo Printer / Monitor / Television / ProjectorProduct | Warranty Period |
---|---|
Audio & Video & Pocket Photo Printer / Projector | 1 year |
OLED/LED/LCD Monitor/Signage | 3 years |
OLED/LED/LCD TV | 3 years |
Remote Control | 3 months |
Applicable for HK & Macau Area
Mobile Phone / Tablet Warranty PolicyProduct | Warranty Period |
---|---|
Handset/Tablet | 12 months |
Embedded Battery | 12 months*Remark |
Removable Battery | 6 months |
Charger | 6 months |
Hand free earphone | 3 months |
Data cable | 3 months |
* Remark: Effective from customer’s purchased date as of 1.Apr.2017.
Applicable for HK & Macau Area
Washing Machine / Combo Washer Dryer / Refrigerator / Vacuum CleanerApplicable for HK & Macau Area
Air Purifier / Dehumidifier / StylerApplicable for HK & Macau Area
Window Air ConditionerFOR WARRANTY SERVICE, PLEASE KEEP THIS WARRANTY CARD AND YOUR INVOICE TO VALIDATE PROOF OF PURCHASE.
LG Laptop Limited Warranty –Hong Kong & MacauThe limited warranty specified below (hereinafter “Limited Warranty”) applies to LG Laptop(s) (hereinafter “Product(s)”) supplied by LG ELECTRONICS Hong Kong Limited (hereinafter “LG”).Your Product will be repaired or replaced, at LG’s option, if it proves to be defective in material or workmanship under normal use, during the warranty period (“Warranty Period”) listed below, effective from the date of original consumer purchase (“Date of Purchase“) of the Product. This Limited Warranty is good only to the original purchaser (“Customer”) of the Product and effective only when purchased in Hong Kong and Macau.
LIMITED WARRANTY PERIOD #Labor: Two (2) Year from the Date of Purchase.
Parts: Two (2) Year from the Date of Purchase (Except Battery)
Battery: Six (6) Months from the Date of Purchase
Replacement Products and Repair Parts may be new or factory remanufactured and are warranted for the remaining portion of the original Product’s warranty period.
All replaced Products and Parts shall be the property of LG.
HOW SERVICE IS HANDLED – CARRY-IN REPAIR SERVICEIf check-up or repairing are required, customer must present the Warranty Card and the original invoice as evidence of the date of purchase for proof of warranty. Upon any failure to present the above documentation, customer must pay for the costs of the services provided.
Customer shall bear the cost of shipping (including shipping damage or loss) the Product to LG or its Repair Center.
CONSUMER USERPlease call (852) 3543 7779 for instructions on obtaining warranty service.
Visit our website at: http://www.lg.com/hk_en
Concerning Pixel FunctionalityYour Product’s display contains many individual pixels, and typically a small number of pixels do not function normally.
Your Product’s display has been inspected and is in compliance with the manufacturer’s specification, indicating that any pixel defects do not affect the operation or use of your Product’s display.
What this Limited Warranty does not cover:The Cost of repair or replacement under excluded circumstances shall be borne by the Customer.
Limitation of Warranty ScopeEXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT(S) IS LIMITED IN DURATION OF THIS LIMITED WARRANTY.
UNDER NO CIRCUMSTANCES SHALL LG BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES INCLUDING, WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, PRODUCT(S) FAILURE, IMPAIRMENT OF OTHER GOODS, COSTS OF REMOVAL AND REINSTALLATION OF THE PRODUCT(S), LOSS OF USE, INJURY TO PERSONS OR PROPERTY ARISING OUT OR RELATED TO THE PRODUCT(S). LG’S TOTAL LIABILITY, IF ANY, DAMAGES OR OTHERWISE, SHALL NOT EXCEED THE INVOICE VALUE PAID BY THE CUSTOMER FOR THE PRODUCT(S) OR SERVICE(S) FURNISHED, WHICH IS THE SUBJECT OF A CLAIM OR DISPUTE.
THIS LIMITED WARRANTY GIVES THE CUSTOMER SPECIFIC LEGAL RIGHTS.
Product Type | Product Description | Warranty Period (Year) |
---|---|---|
Refrigerator | Side by Side | 3 |
Multi Door Freezer | 3 | |
Top Freezer Refrigerator | 3 | |
Bottom Freezer Refrigerator | 3 | |
Compressor | 10 | |
Vacuum Cleaner | Vacuum Cleaner | 1 |
LG CordZero™ A9 | 2 | |
LG CordZero™ A9 Motor | 10 | |
LG CordZero™ A9 Battery | 1 | |
LG CordZero™ A9 Tool | 1 | |
Washing Machine | Clothes Dryer | 2 |
Clothes Washer | 2 | |
Direct Drive Motor | 10 | |
Smart Invertor Motor | 10 | |
Beauty Product | Product | 1 |
Embedded Battery | 6 months | |
Air Care | Air Purifier | 2 |
Dehumidifier | 2 | |
Dehumidifier Inverter Compressor | 10 | |
Styler | Styler | 2 |
Inverter Compressor | 10 | |
Air Conditioner | Window Air Conditioner | 2 |
Inverter Compressor | 10 | |
AO | Home Theater | 1 |
AV Product | DVD Player | 1 |
DVD Recorder | 1 | |
Player with HDD | 1 | |
Home Audio | 1 | |
Home Theater System | 1 | |
Photo Pocket Printer | 1 | |
Projector | 1 | |
Commercial Display | Commercial LED/ LCD TV | 3 |
Display Signage | Commercial LED/ LCD Monitor | 3 |
LED/ LCD Monitor / Personal TV (MTV) | LCD Monitor / Personal TV (MTV) | 3 |
LED/ LCD Monitor Accessory | Power Adaptor | 3 |
TV | OLED/LED/ LCD TV | 3 |
TV Accessory | 3D Glasses | N/A |
USB WIFI dongle | 1 (Standalone) | |
Motion Remote | 1 (Standalone) | |
Video Call Camera | 1 (Standalone) | |
Personal Computer | Personal Computer (Except Battery) | 2 |
Battery | 6 months | |
Device | Mobile Handset | 1 |
Tablet | 1 | |
Accessory | Smart Watch | 1 |
Bluetooth Headset | 1 | |
Wireless Charger | 1 | |
Charger | 6 months | |
Cradle | 6 months | |
Embedded Battery | 12 months*Remark
* Remark: Effective from customer’s purchased date as of 1.Apr.2017. |
|
Removable Battery | 6 months | |
USB Cable | 3 months | |
Earphone | 3 months | |
Case | N/A |
Applicable for HK & Macau Area
Product | Warranty Period |
---|---|
Audio & Video & Pocket Photo Printer / Projector | 1 year |
OLED/LED/LCD Monitor/Signage | 3 years |
OLED/LED/LCD TV | 3 years |
Remote Control | 3 months |
Applicable for HK & Macau Area
Product | Warranty Period |
---|---|
Handset/Tablet | 12 months |
Embedded Battery | 12 months*Remark |
Removable Battery | 6 months |
Charger | 6 months |
Hand free earphone | 3 months |
Data cable | 3 months |
* Remark: Effective from customer’s purchased date as of 1.Apr.2017.
Applicable for HK & Macau Area
Applicable for HK & Macau Area
Applicable for HK & Macau Area
FOR WARRANTY SERVICE, PLEASE KEEP THIS WARRANTY CARD AND YOUR INVOICE TO VALIDATE PROOF OF PURCHASE.
LG Laptop Limited Warranty –Hong Kong & MacauThe limited warranty specified below (hereinafter “Limited Warranty”) applies to LG Laptop(s) (hereinafter “Product(s)”) supplied by LG ELECTRONICS Hong Kong Limited (hereinafter “LG”).Your Product will be repaired or replaced, at LG’s option, if it proves to be defective in material or workmanship under normal use, during the warranty period (“Warranty Period”) listed below, effective from the date of original consumer purchase (“Date of Purchase“) of the Product. This Limited Warranty is good only to the original purchaser (“Customer”) of the Product and effective only when purchased in Hong Kong and Macau.
LIMITED WARRANTY PERIOD #Labor: Two (2) Year from the Date of Purchase.
Parts: Two (2) Year from the Date of Purchase (Except Battery)
Battery: Six (6) Months from the Date of Purchase
Replacement Products and Repair Parts may be new or factory remanufactured and are warranted for the remaining portion of the original Product’s warranty period.
All replaced Products and Parts shall be the property of LG.
HOW SERVICE IS HANDLED – CARRY-IN REPAIR SERVICEIf check-up or repairing are required, customer must present the Warranty Card and the original invoice as evidence of the date of purchase for proof of warranty. Upon any failure to present the above documentation, customer must pay for the costs of the services provided.
Customer shall bear the cost of shipping (including shipping damage or loss) the Product to LG or its Repair Center.
CONSUMER USERPlease call (852) 3543 7779 for instructions on obtaining warranty service.
Visit our website at: http://www.lg.com/hk_en
Concerning Pixel FunctionalityYour Product’s display contains many individual pixels, and typically a small number of pixels do not function normally.
Your Product’s display has been inspected and is in compliance with the manufacturer’s specification, indicating that any pixel defects do not affect the operation or use of your Product’s display.
What this Limited Warranty does not cover:The Cost of repair or replacement under excluded circumstances shall be borne by the Customer.
Limitation of Warranty ScopeEXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT(S) IS LIMITED IN DURATION OF THIS LIMITED WARRANTY.
UNDER NO CIRCUMSTANCES SHALL LG BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES INCLUDING, WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, PRODUCT(S) FAILURE, IMPAIRMENT OF OTHER GOODS, COSTS OF REMOVAL AND REINSTALLATION OF THE PRODUCT(S), LOSS OF USE, INJURY TO PERSONS OR PROPERTY ARISING OUT OR RELATED TO THE PRODUCT(S). LG’S TOTAL LIABILITY, IF ANY, DAMAGES OR OTHERWISE, SHALL NOT EXCEED THE INVOICE VALUE PAID BY THE CUSTOMER FOR THE PRODUCT(S) OR SERVICE(S) FURNISHED, WHICH IS THE SUBJECT OF A CLAIM OR DISPUTE.
THIS LIMITED WARRANTY GIVES THE CUSTOMER SPECIFIC LEGAL RIGHTS.
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