Find answers to your questions through our FAQ.
Click on 'Join us' and create an account with us by completing few basic information. A verification code will be sent to you via your email address, for verification purpose.
Should you need more assistance, you can always contact us via Chatbot within LG.com/sg
1. $10 Welcome Coupon
2. Up to $150 OFF Purchase Coupon (depending on your products purchased)
3. Membership Discounts valid during our promotion event period
4. Free delivery for all purchases on LG.com/sg
5. Free installation and free disposal of all bulky items (such as TV, Monitors, Washing Machines, Refrigerator, Dishwasher and Stylers.)
6. Receive notifications about offers and latest promotions for LG products
For terms & conditions, kindly visit https://www.lg.com/sg/membership
No, you can make a purchase as a guest without creating a LG.com/sg account.
It is important that you provide a valid email address, as you will be asked to log in during the purchase process. You will receive important details about your purchase via this email address - for instance your order confirmation, order progress status and order tracking information, such as dispatch noifications.
We would highly recommend you to create an account and join us as a LG Member, as we have a range of amazing member-only benefits on LG.com (such as Welcome Coupon, Purchase Coupon and additional discount during our promotion events)
Rest assured that this will only occur when payment is not completed upon using the coupon.
Kindly please await 45mins - 1hour for the coupons to be reflected to your LG account.
Furthermore, you may find your coupons at https://www.lg.com/sg/my-lg/
Yes! You are able to redeem the respective free gifts that are entitled.
However, this does not apply to display set, trade, corporate, and staff purchase.
For customers who placed an order online, please bring along the following documents to redemption center:
1. Tax Invoice or Delivery Order, and
2. A picture of the product serial number, found on carton box or the actual product
You may also find out more promotion related informations on https://www.lg.com/sg/promotion/
Birthday Coupons are valid starting at 07:00 on your birthday!
Please make sure to enter your birthday details prior to your birthday.
If you have already received a birthday coupon, you will not be eligible to receive another one for the next 365 days.
Your birthday coupon details can be found on your My Coupon page.
Sign-in to your LG account at https://www.lg.com/sg/login/ > My Account > Profile > Edit > Personal Information
After entering your updated birthday information, please click the Save button at the bottom of the page.
Please log in once more to confirm that your birthdate has been updated successfully.
1. Go to LG.com/sg > Support > Order Support > Track My Order (https://www.lg.com/sg/support/order-support/track-my-order/)
2. Input your Order Number & Email address respectively
3. Click on the 'Submit' button
If you are a LG Member, you may also view your order details at "My Orders" (https://www.lg.com/sg/my-account/order-list/).
We recommend you to contact us via Chatbot within LG.com/sg ASAP if you require an address change for your order. Whilst we make every effort to change a delivery address after purchase, we cannot make any guarantees.
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