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If you need Repair Service, submit an online Contact Us.Please have the Serial number of your product and proof of purchase ready. Out-of-warranty service fees may apply for diagnosis, parts, and labor.
No signal message appears.CauseYou selected wrong input mode or reception of signals is poor when receivingthrough antennaPeripherals (set-top box, DVD, bluray, game console, etc.) have problems. How to fix1. Check the input mode.※ If you a...
Power is turned on but no light at front.Symptom Even though you turn on the power, you don’t see power light on.Even though you turn off with remote control, power light doesn’t indicateanything,※ The location of power indicator may vary b...
Lines appear on the screen.CausesIncorrect setting of incoming signal or Aspect Ratio may cause lines/noise onthe picture.Things to check ① Check if the aspect ratio is set as 16:9 (Original ratioselected).② Check the antenna signal and cab...
I can hear snap, clap sound from TV.SymptomIs there noise in the speaker or backside of TV?.How to fix- Noise at the backside of TV① When you initially use LCD product, it generates a lot of heat so the fanrotates to cool off. And that make...
Picture is dark and audio sounds strange.Cause The screen can become dim and the sound can go on and off while watching TV. Things to check① Do you have the remote control(magic/general) that was given by LG when youpurchased the TV?② Do yo...
Please be informed that LG Service Centre will be closed at 12.30pm on New Year’s Eve, 31 December 2020, Thursday.
We will resume normal operations on 2 January 2021, Saturday.
We apologize for any inconvenience caused.
LG Support Need information? Got a question? We can help. Whether you need to register your product, communicate with an LG Support Representative, or obtain repair service. Finding answers and information is easy with LG online service and support. Owner’s Manuals, requesting a repair, software updates and warranty information are all just a click away.