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Refer to the detailed Warranty Policy delivered in your product packaging.
If you need Repair Service, submit an online Repair Service Request or Contact Us.Please have the Serial number of your product and proof of purchase ready. Out-of-warranty service fees may apply for diagnosis, parts, and labor.
I can't connect to wireless networkSymptom Wireless network connectionThings to check Home Theater is embedded with wireless receiver that supportsboth the IEEE 802.11n(5GHZ and 2.4GHz bandwidth) and the 802.11a/b/gspecification.For optimal...
Sound doesn't come out of the wooferSymptom There is sound on Sound bar but no sound on the Woofer. Settingto have sound from both the sounda bar and woofer. How to fix 1) Set as below if there is no sound from sound bar woofer. 2) Isthe LE...
If I connect TV and sound bar, there is no soundSymptom After connecting sound bar and TV, the sound bar doesn’t sound.Different setting methods are taken depending on the model. How to fix If the TV sound doesn’t come out of the sound bar,...
Sometime the remote control doesn't workSymptomRemote control doesn’t work. CauseWhich one is selected for output? Some models do not support simultaneousoutputHow to fixThe battery may run out or there may be contact problem. In this case ...
Please be informed that LG Service Centre will be closed at 12.30pm on New Year’s Eve, 31 December 2020, Thursday.
We will resume normal operations on 2 January 2021, Saturday.
We apologize for any inconvenience caused.
LG Support Need information? Got a question? We can help. Whether you need to register your product, communicate with an LG Support Representative, or obtain repair service. Finding answers and information is easy with LG online service and support. Owner’s Manuals, requesting a repair, software updates and warranty information are all just a click away.