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Refer to the detailed Warranty Policy delivered in your product packaging.
If you need Repair Service, submit an online Repair Service Request or Contact Us.Please have the Serial number of your product and proof of purchase ready. Out-of-warranty service fees may apply for diagnosis, parts, and labor.
Malfunction)Pulsator is not working_ Top Loader SymptomMalfunction CausePulsator is not working /Not working properly/Not draining How to fixQ. Would you remove any items from the drum? Look at thebottom of the tub. The round part in the mi...
Error Codes)LE_ Top Loader SymptomError Codes CauseLE How to fixQ. Did LE display prior to starting the cycle? (Should distinct from IE, ″L″,″I″ is capital letter.)A. Customer didn’t unpack the basepacking. When customers install himself, t...
Vibrations)Not remove packing _ Top Loader SymptomVibrations CausePacking material How to fixHas the unit been installed within the last three months?Yes: Please look beneath the unit to make sure there is no packing material,such as the tu...
Leaks)Unknown - Water on Floor_ Top Loader SymptomLeaks CauseUnknown - Water on Floor How to fixOverviewThis article will help you troubleshoot leaking issues reported for a top loadtype washer. It is important to identify where the leak co...
Please be informed that LG Service Centre will be closed at 12.30pm on New Year’s Eve, 31 December 2020, Thursday.
We will resume normal operations on 2 January 2021, Saturday.
We apologize for any inconvenience caused.
LG Support Need information? Got a question? We can help. Whether you need to register your product, communicate with an LG Support Representative, or obtain repair service. Finding answers and information is easy with LG online service and support. Owner’s Manuals, requesting a repair, software updates and warranty information are all just a click away.