You can usually find the model and serial numbers for your LG product on a label attached to the packaging.
If you no longer have the packaging, check the silver label on the back or bottom of the product, or inside the door.
If your product is connected to the LG ThinQ app, you can also find the model and serial numbers under Product Information in Settings.
For TVs, you can also find the model and serial numbers in the Settings menu.
The location varies by product, so follow the instructions below.
General
Devices
TV
You can view information including model, Serial Number, & Device Name. Additionally, with the TV turned ON, press the MUTE button on the remote controller 3 times in a row and the model information will be displayed on screen.
Support TV
Information
Settings
General Menu
rd About TV
TV Information
Serial Number
Earbuds : Remove the earbuds from the charging case, then check the inside back or bottom of the case.
Headsets : Check the underside of the left side of the headset.
Sound bars, sound plates, home theater systems, speakers, and subwoofers: Check the bottom or back of the unit.
Check the bottom or back of the unit.
Open the door and check the silver label at the top of the door opening.
Pull the drawer fully open and check the rear right side inside the drawer. The label may also be on the upper left or right side of the unit.
Check inside the washer and dryer doors.
Check the right side panel or near the bottom inside the door.
Check the back or bottom of the laptop.
Check the back of the monitor.
Gas and Electric Range
Wall Oven
Microwave
Cooktop
Range Hood
Open the door and check the right edge of the door.
On Newer Models
On Most Older Models
Indoor unit: Check the right side.
Outdoor unit: Check the right side.
Check the side of the unit.
Air purifiers: Check the top of the unit, or remove the filter cover and check inside.
Dehumidifiers: Check the left or right side of the unit.
Check the upper left side of the unit.
Check the label on the lower back of the chair.
Open the LG ThinQ app and go to the settings for your appliance. Select Product Information to find the model number.
Move left or right to check the contents.
This guide is based on standard models. The settings menu may vary by model.
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