65UH7F-H.ATC

Help Library

Topic

  • Document Contents
    Troubleshooting
    How to fix when there is no picture and sound
    How to fix when there is no picture and soundSymptomNo picture and soundHow to fix1. If you can’t turn on the power, check the power button at the front part ofthe product.If you can’t turn on the TV with remote control, try to switch on th...
  • Document Contents
    Troubleshooting
    Lines appear on the screen.
    Lines appear on the screen.CausesIncorrect setting of incoming signal or Aspect Ratio may cause lines/noise onthe picture.Things to check ① Check if the aspect ratio is set as 16:9 (Original ratioselected).② Check the antenna signal and cab...
  • Document Contents
    Operation
    I cannot use the internet although wired/wireless network connection is working.
    I cannot use the internet although wired/wireless network connection is working. Symptom For wireless network connection of Smart TV, check the items below..- Router and wireless network availability- TV embedded with WI-FI※ For some models...
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    Troubleshooting
    Power is turned on but no light at front.
    Power is turned on but no light at front.Symptom Even though you turn on the power, you don’t see power light on.Even though you turn off with remote control, power light doesn’t indicateanything,※ The location of power indicator may vary b...
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    Troubleshooting
    No signal message appears.
    No signal message appears.CauseYou selected wrong input mode or reception of signals is poor when receivingthrough antennaPeripherals (set-top box, DVD, bluray, game console, etc.) have problems. How to fix1. Check the input mode.※ If you a...
  • Document Contents
    Troubleshooting
    No audio when connecting PC with HDMI.
    No audio when connecting PC with HDMI.SymptomNo sound when connecting to PC through HDMI .CauseWhen connecting TV to PC through HDMI, if the sound comes out from PC speakers,you need to configure at Windows Control Panel. How to fixCheck co...
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