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Refer to the detailed Warranty Policy delivered in your product packaging.
If you need Repair Service, submit an online Contact Us.Please have the Serial number of your product and proof of purchase ready. Out-of-warranty service fees may apply for diagnosis, parts, and labor.
I can't connect to wireless networkSymptom Wireless network connectionThings to check Home Theater is embedded with wireless receiver that supportsboth the IEEE 802.11n(5GHZ and 2.4GHz bandwidth) and the 802.11a/b/gspecification.For optimal...
If I connect TV and sound bar, there is no soundSymptom After connecting sound bar and TV, the sound bar doesn’t sound.Different setting methods are taken depending on the model. How to fix If the TV sound doesn’t come out of the sound bar,...
Some speakers don't workSymptomSome speakers don’t work properly.How to fixIf it is disconnected or not connected properly, it won’t work. Please check theconnection.Speaker composition and terminal connectionDifferently colored bands are a...
How do I initialize sound bar?Symptom If the buttons on the sound bar doesn’t function or if it doesn’t produce sound,you may initialize the sound bar. How to fix 1) If the buttons on the sound bar doesn’t function or if it doesn’t produces...
Screen color is black and white CauseWhat is selected for output? Some models do not support simultaneousoutput.How to fixSet up → Display → TV Output Select → Check the output in the (YPbPr /S-Video).
Please be informed that LG Service Centre will be closed at 12.30pm on New Year’s Eve, 31 December 2020, Thursday.
We will resume normal operations on 2 January 2021, Saturday.
We apologize for any inconvenience caused.
LG Support Need information? Got a question? We can help. Whether you need to register your product, communicate with an LG Support Representative, or obtain repair service. Finding answers and information is easy with LG online service and support. Owner’s Manuals, requesting a repair, software updates and warranty information are all just a click away.