LG article.CT20098080-1401083347910-no-hot-or-cold-water-supply Product Support: Manuals Warranty & More

Water Supply – Slow filling up / No water / Not enough water

This Help Library piece deals with water supply issues such as: “No Water”, “Filling Slowly” and “Not enough water”. Albeit Energy Efficient Top Load Washers operate on way less water than older conventional models, the water supply may require inspection to ensure proper flow to the washer. Minerals in the water can also clog the inlet water filters. Finally, the idea of little water in a top load washer may require some getting used to but, for those insisting on more water, some of these machines feature a WATER PLUS option function.

Try this

Cause and Symptoms

Note Error will occur if water pressure is low. Check house water pressure.
The recommended PSI for LG washer is 20-120PSI (138-827kpa).

IE Error Code explanation from user manual

Filter in water supply hose coupling connecting to rear of washer prevents smooth water flow on account of overabundance of accumulated mineral residue. When filters are blocked, they will interfere with water supply. Shut the water, disconnect the hose from washing machine, remove filters then clean them thoroughly before re-inserting them back into place.

How to clean filter

Shut the tap and unplug the power cord.
Disconnect the water supply hose by rotating counterclockwise and remove filter.

_{[Pull out filter using long-nose pliers]}

_{[Rust on filter]}
Clean out debris on filter with flowing water and a small brush then put back in.

_{[Clean with brush and re-assemble]}

Note"IE" error occurs when the water does not reach level within 8 minutes from the time water supply has begun.
If the water flow is not obstructed, the house water taps connected to the washer are fully opened and the inlet water filters are debris-free but you still believe the machine could use more water to complete the wash then please refer to the following option and instructions to properly activate.

Water Plus

Use this option to add extra water to the wash cycle for better wash performance and stain treatment of large items.

Note

If the washing machine reaches its maximum water level, the WATER PLUS button will have no effect.
The Water Plus option can only be selected or deselected while the cycle is running.
Once the Water Plus option has been added to a cycle, it is saved as a default option for that cycle until you deselect it.
To deselect the option, press WATER PLUS button after starting the cycle.
Water plus option may vary by model. If your model does not have this option, please check your owner's manual if you can find the option called "Deep Fill" instead.
When using these features, the water level will increase, and the cycle time may be extended.

Adding the Water Plus Option to a cycle

While the cycle is running, press START/PAUSE to pause the cycle.
Press WATER PLUS button to add Water Plus as a default option for that wash cycle.
Press START/PAUSE to resume the cycle.

Note Water Plus option can only be enabled when the washer is running its wash cycle meaning the button must be pressed after the load sensing and the first few water sprays needed to properly assess the load size have been completed. Load sensing operation can take up to 3 or 4 minutes to fully execute. ONLY once wash cycle is underway should the Water Plus option button be pressed for more water.

Adding more water to LG Washers

Some customers have expressed wishing to add more water to their washing machines. Some washers, albeit far and few between, offer that option simply called WATER PLUS. However, most of them don’t. Alternatively, some washers offer another option called Deep Fill.

Deep Fill / Max.

Adding Extra Water - button before starting a cycle to add extra water to the cycle.
Adding the Maximum Amount Water - To add the maximum amount of water to a cycle, press and hold Deep Fill button for 3 seconds before starting the cycle.
Note : Using the Deep Fill or Max. increases the cycle time becuase of the added fill time required. For a better wash performance, press the Deep Fill.

What if yours DOESN’T? Here is what Consumer Report has to say:“Today's more efficient washing machines use so much less water than older machines that some consumers wonder whether their washer will get their clothes clean. This is especially true for people who have switched from a traditional agitator top-loader to a high-efficiency washer. Some are so concerned that they add more water to the machine with a bucket or garden hose. THAT’S A REALLY BAD IDEA!

In fact, adding too much water can result in dingier clothes. Cleaning may worsen because the clothes aren’t rubbing against each other in all that water.

In recent years, as federal standards have become increasingly stringent, washers are using less water and energy. An agitator top-loader Consumer Report tested 20 years ago might have used more than 40 gallons of water to wash an average load. Today’s agitator machines use considerably less, and HE washers use far less than that."

Lab Test Results

Agitator top-loaders submerge dirty loads in water, being the least water efficient using about 25 to 26 gallons to wash an average load producing adequate results.

Automatic load-sensing featured agitator top-loaders scored well in cleaning and good in water-efficiency tests, using 19 gallons to wash a load as it adds the right amount of water based on the weight of the load.

HE top-loader used 13 gallons to wash a load. It scored Excellent in water-efficiency tests and Very Good in cleaning.

As a group, front-loaders are the most water-efficient washing machines tested, scoring Very Good or Excellent in. Tested washing machine scored Excellent, using 7 gallons to wash a load, and did a very good job cleaning.

Source: https://www.consumerreports.org/washing-machines/yes-your-washing-machine-is-using-enough-water/

Consumer Report Recommendations

Sensible Ways to Add Water to Your Washer

Forget about adding water from an outside source. Instead use the washer's settings to increase the amount of water for a load. Front-loaders, HE top-loaders, and some newer agitator washers rely on a load-sensing feature to adjust the amount of water, based on the weight of the load.

You can boost water use with a heavy-soil setting; heavy-duty cycle; bulky-items cycle; extra-rinse option; fabric-softener option; or deep-fill option.

Improve How Well Your Washer Cleans

If you are still not convinced over the washing performance of just enough water in the washer, please consider these tips:

Allow enough room for the dirty laundry to move around in the washer, without overstuffing. Open space inside the tub is key.
Use a more aggressive setting, such as heavy-duty or bedding cycle.
Try the steam feature. Improved cleaning from test results.
Pick a laundry detergent that packs more punch (top-scoring grime fighters).
Pretreat tougher stains.