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What is the reason for no picture and no sound in LG TV from Set Top Box

Troubleshooting

No picture and no sound in LG TV from Set Top Box

  • Check the display image working on TV screen using remote control buttons
  • If display is normal then the problem is highly likely to be in the STB rather than TV side.
  • If no display of menu / any other function on TV screen then contact LG customer care for service request
  • Refer picture test mode or sound test mode options given in LG TV menu to verify any picture or sound related problems in your TV
  • Picture / sound test mode will easily help you to confirm whether the problem is with TV side or STB side
  • If you still need support, kindly contact our customer care for further assist.



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