1. Is the supply voltage is normal (230V AC) ?
Low voltage will lead to non functioning of oven. Please check there is no low voltage
and rated voltage (230V AC) is supplied to oven for working
2. Is the Microwave oven door closed properly?
If the door is not properly closed, oven will not work. Open the door and check if there is anything stuck
between the door and the cavity. Open and close the door once and check oven is working or not
3. Have you used the product for a long time?
If the product is used for a longer time, please give a break and use it after some time.
4. Check the turn table?
Check that the turn table is placed correctly and can rotate freely. If it is stuck, it may affect heating
5 . Is proper ventilation is provided around the oven?
Check the product is not installed in an enclosed area, Make sure to have 10 centimeter distance between
the wall and the product for ventilation.
Check ventilation opening is clear If the product is used for a longer time, Please give a break and use it after
some time.
Above are basic troubleshooting steps you can check on your own, If the issue not solved, product may require service by LG engineer.
You may contact our Customer care center .
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