Skip to Contents

How-to & Tips

Find help information for your LG product

Learn about product installation, maintenance, and troubleshooting using our search options.

[Front Loading] UE Error (Unbalancing / Uneven Laundry)

  • Control Panel Issues
  • UE
  • Troubleshooting
  • Washing Machines
  • Last Updated 05/30/2014

UE Error


  • Cause
    If the load is too small or too large, ( blanket, cotton cover, carpet, rug, sweater, pillow, too little amount of laundry and etc.)
    center of mass is not balanced or appliance is tiled.   Evenly place the laundry inside and re-operate it .

    Note : "UE“ error occurs when the laundry inside the tub is not evenly placed after the balancing process.
    Does not happen
    during warm-up  spin of washing and rinsing. It proceeds with the next process.

             Small but heavy materials, such as rug, carpet, and etc., are non-distributable things. In this case, spinning will not work.


  • How to wash

            ⊙ Drying function cannot be used when selecting blanket course

            ⊙ Never wash electric blanket and carpet (can damage washing machine and laundry)

            ⊙ Do not wash blanket and common clothes together.

                Otherwise, clothes and blanket will be separated and this can cause the appliance to be tilted.

            ⊙ Spin may take longer in order to balance blanket that is gathered to one side

            ⊙ Regardless of the size of blanket, washing it one by one is recommended for the better cleaning.

                Washing two blankets with different material may unbalance the tub and this will negatively affect spinning.

            ⊙ Do not roll blanket. Evenly place it and fill up to 80% of tub with laundry.


              [Recommend less than 80%]


If the problem is not resolved, please call  LG Support representative on 1800-180 -9999 (Toll Free)



Not all features are available in one product
Not all products are available in the global market
The information is for general information purposes only and created for consumer awareness
Any reliance on information is strictly at its own risk
In no event LGEIL will be liable for any loss or damage including without limitation, indirect or consequential loss or   damage,

  or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this informational video.

The solutions provided herein  might vary based on the models, please verify before implementing.
No part of this text or any of its contents may be reproduced, copied, modified or adapted, without the prior written consent of the author.
The information is provided free of costs and to serve end users.
The information is not meant for any claims or comparison with competition, but to facilitate the customer to understand  product features.


Article Feedback

Q1. Overall, how satisfied were you with the usefulness of this information?
Q1-1. Why were you dissatisfied withthe usefulness of this information?

Characters left : 500 / 500