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[Front Loading] dE Error (Door/Lid Open)

  • Control Panel Issues
  • dE
  • Troubleshooting
  • Washing Machines
  • Last Updated 05/30/2014

dE Error (Door/Lid Open)


  • Cause
    If a lid is bent, door does not close well. This is how DE error code occurs.  

            Also, if a rubber packing is damaged, the lid may not close well, and this can cause the error.

            Try not to damage ratch of door. If door is dropped downward, slightly lift the door upward, and close it.

            Once the lid is correctly closed, your machine will work well. 

  • Troubleshooting
    If no change is made even after you firmly close the lid 2-3 times, clean the surrounding of rubber gasket

            and close the lid again.

            (if no change is made, the machine must be inspected by a technician.)


            [Door ratch]


         ※ How to clean gasket



Clean the area around gasket sealing

Clean the area around sealing of door glass



    [Gasket (rubber packing)]


If the problem is not resolved, please call  LG Support representative on 1800-180 -9999 (Toll Free)



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The solutions provided herein  might vary based on the models, please verify before implementing.
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