Skip to Contents

How-to & Tips

Find help information for your LG product

Learn about product installation, maintenance, and troubleshooting using our search options.

[Fully Automatic] Noise & Vibrations (Unbalancing / Uneven laundry load)

  • Noises
  • Other
  • Troubleshooting
  • Washing Machines
  • Last Updated 05/30/2014

Noise & Vibrations (Unbalancing / Uneven laundry load)


  • Cause
     Noise can occur when load is slanted to one side or the machine is not horizontally balanced. 
    If same problem occurs when load is spread, check the washing machine is balanced.
  • How to Repair
     ① Balance the washing machine using height adjustment legs so that the bubble in the inclinometer

                   is in the middle.
              ② Supply water so that it reached the height of washing wings on the bottom of the tub. If water is inclined

                   toward a direction, use the height adjustment legs to level.
              ※ Height adjustment legs are located only in the front.



  • Slanted load 

             ① Does noise occurs sporadically based on the amount of type of laundry?

                  This occurs due to imbalanced laundry. Evening laundry in the tube will also help spinning.
                 When laundry is slanted to one side, this exerts weight to stop spinning or supply water and wash again
                 during spinning. Check if the laundry is spread evenly.


  • Surface

            ① Is the washing machine installed on a firm and flat surface? (wooden floor, etc.)

                When the surface is not firm, vibration that occur during spinning may be amplified through the
                surface if it is not firm. Reinstall the washing machine on a firm surface.

           ② Is the surface slippery? (e.g. tiles)

                The washing machine may move during spinning on a slippery surface. Install the washing machine
                on a non-slippery surface or remove dust on the floor.


If the problem is not resolved, please call  LG Support representative on 1800-180 -9999 (Toll Free)



Not all features are available in one product
Not all products are available in the global market
The information is for general information purposes only and created for consumer awareness
Any reliance on information is strictly at its own risk
In no event LGEIL will be liable for any loss or damage including without limitation, indirect or consequential loss or   damage,

  or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this informational video.

The solutions provided herein  might vary based on the models, please verify before implementing.
No part of this text or any of its contents may be reproduced, copied, modified or adapted, without the prior written consent of the author.
The information is provided free of costs and to serve end users.
The information is not meant for any claims or comparison with competition, but to facilitate the customer to understand  product features.




Article Feedback

Q1. Overall, how satisfied were you with the usefulness of this information?
Q1-1. Why were you dissatisfied withthe usefulness of this information?

Characters left : 500 / 500