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Wi-Fi consumes power even when switched off; soon after Factory Reset

  • Others
  • Others
  • Troubleshooting
  • Mobile Accessories, Mobile Phones, Smart Watches
  • Last Updated 04/10/2015

Wi-Fi consumes power even when switched off; soon after Factory Reset



             ■ Steps to Reproduce

              1) Factory reset the phone
              2) Finish the startup widget with default values
              3) Go to Settings > Battery > Tap on battery icon to see “ Battery Use ” details

              ※ Notice that “Wi-Fi” application is consuming power even if Wi-Fi is already in Off condition



        Location” and “Allow Wi-Fi Scanning” options are default ON after Factory Reset.

              This allows the Wi-Fi applications to scan for available channels even when Wi-Fi is in Switched off condition.


  wi-fi swith off


 How to fix


          ■ Switch off the “Location” and/or “Allow Wi-Fi Scanning” option


          ■ Steps to Switch off “ Allow Wi-Fi Scanning ” option:

              - Settings > Wi-Fi > Options > Advanced Wi-Fi


     wi-fi switch off


              ※ Note: The option can be found with different text in different models

                  e.g.: “Allow Wi-Fi Scanning”, “Scanning always available”


If the problem is not resolved, please call  LG Support representative on 1800-180 -9999 (Toll Free)



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In no event LGEIL will be liable for any loss or damage including without limitation, indirect or consequential loss or   damage,

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The solutions provided herein  might vary based on the models, please verify before implementing.
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