IE error indicates a water supply issue.
Ensure the water tap is open, water pressure is sufficient, and the inlet hose and filter are not blocked.
It can be easily resolved without the need of a Service engineer following these easy steps
Follow these steps to resolve the issue on your own.
Verify that the faucets / water tap are fully open
Verify that the hoses are not kinked, crushed or pinched.
Make sure there is appropriate water pressure. {Recommended Water Pressure: 14.5 ~ 80 psi}
Turn off the Water Supply.
Remove the inlet hoses from the back of the washer. Ensure to have a bucket available to drain the remaining water in the hoses.
Using needle nose pliers, remove the filters.
Clean the filters in running water using soft brush.
Place the filters back into the unit, pushing them in.
Reconnect the hoses and turn the water supply back on.
Move left or right to check the contents.
This guide is based on standard models. The settings menu may vary by model.
If the issue persists after following the steps above, you can get further support through LG Chatbot on our website or by requesting a technician visit.
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