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By connecting an AI speaker to your TV, you can use some of your TV's features with voice, Connecting your LG Smart TV to Amazon Alexa allows you to seamlessly control your television, change channels, adjust volume, and launch apps using simple hands-free voice commands. By linking your TV through the LG ThinQ app on your smartphone and enabling the LG ThinQ skill within the Alexa app, you can bridge your smart home ecosystem with your television in just a few minutes. Whether your TV features a built-in Alexa microphone or requires an external device like an Echo Dot, the integration process utilizes LG's intelligent webOS platform to quickly pair your devices and streamline your home entertainment experience.
recognition.
Important
If you're connecting your TV and AI Speaker via the Alexa app, you'll need to make sure your TV supports the Alexa app.
You’ll also need a ThinQ account and an Amazon account.
The images below are provided as a guide and may vary from your screen’s display.
The TV and AI Speaker you can use may vary depending on the product model you own, app and product versions and the country (region) of residence.
The TV functions that can be controlled by Alexa speakers are limited and may not work correctly when connected to a TV in an unsupported region.
Important Check points before connecting to Alexa?
1. You must accept the Privacy Policy and Terms of Use.
2. Make sure the [Turn on via Wi-Fi] feature is enabled to turn on your TV with your Alexa speaker.
To enable the [Turn on via Wi-Fi] feature
webOS 23 [Settings] → [General] → [External Devices] → [TV On with Mobile] → [Turn on via Wi-Fi] → [On]
webOS 22 [Settings] → [General] → [Devices] → [External Devices] → [TV On with Mobile] → [Turn on via Wi-Fi] →
[On]
webOS 6.0 [Settings] → [General] → [Devices] → [External Devices] → [TV On with Mobile] → [Turn on via Wi-Fi] →
[On]
webOS 5.0 [Settings] → [Connection] → [Mobile Connection Management] → [TV On with Mobile] → [Turn on via Wi-Fi] →
[On]
webOS 4.5 [Settings] → [Connection] → [Mobile TV On] → [Turn on via Wi-Fi] → [On]
webOS 4.0 [Settings] → [General] → [Mobile TV On] → [Turn on via Wi-Fi] → [On]
3. The TV, speakers, and LG ThinQ mobile app must use the same network when connected,
and please make sure the country setting and acceptance of terms and conditions are set correctly.
Check if the TV is connected to an active internet connection.
Step 2. Connect your phone to the same network as your TV
Make sure phone is also connected to the same network as your TV.
Step 3. Register your TV with ThinQ
Register your TV with ThinQ before you connect it with Alexa following these simple steps.
Step 4. Connect AI Speaker to your network
Step 5. Connect AI Speaker on ThinQ
※ If your Amazon Alexa Speaker doesn't appear in [App Settings], launch the Alexa app and register your TV in the Alexa app.
Step 6. Once the Alexa app is launched, follow the instructions in the app to register your TV
Step 7. Once your device is connected, you can control certain functions on your TV, such as channel, volume, etc, through the AI speaker using voice commands
Note
TV is supported starting with webOS 4.0(2018).
Connecting to an AI speaker is affected by the wireless environment, the state of your mobile device, the apps
you're using,
and the state of your device, so initial setup is often delayed and retries are required to connect.
Settings for each step may vary if there are program changes from the app developer or speaker manufacturer.
If you have no problems watching TV or using the content, but you continue to have problems with the connection
or behavior of your AI Speaker,
you may need to reinstall and reconnect the supported app or contact the app developer or speaker manufacturer.
Frequently Asked Questions (FAQ)
Q.Can I turn my LG TV on and off using Alexa?
A. Yes, if your TV model supports this feature and the necessary power settings are enabled.
Q. Can I connect multiple LG TVs to Alexa?
A. Yes. You can add multiple LG TVs through the LG ThinQ app and manage them individually using Alexa voice commands.
Q. Why is Alexa not discovering my LG TV?
A. Check
The TV and Alexa device are connected to the internet.
The TV is registered in the LG ThinQ app.
The LG ThinQ skill is enabled in the Alexa app.
You are signed in with the correct LG account.
This guide was created for all models, so the images or content may be different from your product.
The restocking notification has already been updated.
Environmental Handing Fee (EHF)
EHFs vary by product and province. The final fee will be calculated after you enter your postal code at checkout. Click here for more information (FAQ) at Frequently Asked Questions - Support & Help | LG CA
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