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This is a feature unique to OLED TVs that compensates for problems on the screen that can occur if the
TV is left on for a long period of time.
To help you watch TV at optimal quality, your OLED TV will perform this function on its own when the TV
is turned off after a certain amount of time and when you turn it off with the remote control.
If something is wrong with the screen, you can manually trigger this feature with the remote control.
This content is about triggering the feature through the TV menu settings if something is
wrong with the screen.
Try this
How to run Pixel Clean, Pixel Refresher
[2024, 23 ,22] webOS24, 23, 22 Settings[
] button on the remote control → [All Settings
]
→ [General] → [OLED Care] → [OLED Panel Care] → [Pixel Cleaning]
[2021] webOS6.0 Settings[
] button on the remote control → [All Settings
] → [Support] → [OLED Care] → [OLED Panel Care] → [Pixel Cleaning]
[2020] webOS5.0 Press the Settings[
] button on the remote control → [All Settings
]
→ [Picture] → [OLED Screen Saver ] → [Pixel Refresher]
[2019] webOS4.5 Press the Settings[
] button on the remote control → [All Settings
] → [Picture] → [Additional Settings] → [OLED Panel Settings] → [Pixel Refresher]
[2018, 17, 16] webOS4.0, 3.5, 3.0 Settings[
] button on the remote control → [All settings
] → [Picture] → [OLED panel settings] → [Pixel refresh or Clear Panel Noise]
2024 webOS24
Settings[
] button on the remote control → [All Settings
] → [General] → [OLED Care] → [OLED Panel Care] → [Pixel Cleaning]
- Press the [Setup] button on your remote control and select Global Settings from the menu that appears.
- Select [General] from the menu that appears.
- Select [OLED Care] from the general menu on the right.
- Select [OLED Panel Care].
- Select [Pixel Cleaning].
- Select when you want to start the [Pixel Cleaning] feature.
- Select [Start now] and a prompt will appear on the screen, select [Yes] using the remote control to start
pixel cleaning.
Note
Pixel cleaning function will not be executed if you unplug the power cord or turn off the power strip
switch when shutting down the TV.
Frequently Asked Questions (FAQ)
Q. What is the difference between Pixel Cleaning and Pixel Refresher?
A. They are essentially the same feature renamed over time. LG used the term Pixel Refresher on older models, but it is called Pixel Cleaning on newer TVs. The function works to prevent and fix temporary image retention, screen burn-ins, faint lines, or spots by recalibrating the pixels on your self-illuminating display.
Q. Does the TV run this automatically?
A. Yes, your LG TV is built to manage this automatically in the background when the screen is turned off. It runs a short 7-to-10-minute cycle every time you power down the TV after a cumulative 4 hours of viewing time. Additionally, a deeper long cycle triggers for about 1 hour after every 2,000 hours of cumulative watching, which helps maintain overall panel health and prevent permanent screen burn-in without you needing to do a thing.
This guide was created for all models, so the images or content may be different from your
product.
What is Pixel Cleaning?
This is a feature unique to OLED TVs that compensates for problems on the screen that can occur if the
TV is left on for a long period of time.
To help you watch TV at optimal quality, your OLED TV will perform this function on its own when the TV
is turned off after a certain amount of time and when you turn it off with the remote control.
If something is wrong with the screen, you can manually trigger this feature with the remote control.
This content is about triggering the feature through the TV menu settings if something is
wrong with the screen.
Try this
How to run Pixel Clean, Pixel Refresher
[2024, 23 ,22] webOS24, 23, 22 Settings[
] button on the remote control → [All Settings
]
→ [General] → [OLED Care] → [OLED Panel Care] → [Pixel Cleaning]
[2021] webOS6.0 Settings[
] button on the remote control → [All Settings
] → [Support] → [OLED Care] → [OLED Panel Care] → [Pixel Cleaning]
[2020] webOS5.0 Press the Settings[
] button on the remote control → [All Settings
]
→ [Picture] → [OLED Screen Saver ] → [Pixel Refresher]
[2019] webOS4.5 Press the Settings[
] button on the remote control → [All Settings
] → [Picture] → [Additional Settings] → [OLED Panel Settings] → [Pixel Refresher]
[2018, 17, 16] webOS4.0, 3.5, 3.0 Settings[
] button on the remote control → [All settings
] → [Picture] → [OLED panel settings] → [Pixel refresh or Clear Panel Noise]
2024 webOS24
Settings[
] button on the remote control → [All Settings
] → [General] → [OLED Care] → [OLED Panel Care] → [Pixel Cleaning]
- Press the [Setup] button on your remote control and select Global Settings from the menu that appears.
- Select [General] from the menu that appears.
- Select [OLED Care] from the general menu on the right.
- Select [OLED Panel Care].
- Select [Pixel Cleaning].
- Select when you want to start the [Pixel Cleaning] feature.
- Select [Start now] and a prompt will appear on the screen, select [Yes] using the remote control to start
pixel cleaning.
Note
Pixel cleaning function will not be executed if you unplug the power cord or turn off the power strip
switch when shutting down the TV.
Frequently Asked Questions (FAQ)
Q. What is the difference between Pixel Cleaning and Pixel Refresher?
A. They are essentially the same feature renamed over time. LG used the term Pixel Refresher on older models, but it is called Pixel Cleaning on newer TVs. The function works to prevent and fix temporary image retention, screen burn-ins, faint lines, or spots by recalibrating the pixels on your self-illuminating display.
Q. Does the TV run this automatically?
A. Yes, your LG TV is built to manage this automatically in the background when the screen is turned off. It runs a short 7-to-10-minute cycle every time you power down the TV after a cumulative 4 hours of viewing time. Additionally, a deeper long cycle triggers for about 1 hour after every 2,000 hours of cumulative watching, which helps maintain overall panel health and prevent permanent screen burn-in without you needing to do a thing.
This guide was created for all models, so the images or content may be different from your
product.
The restocking notification has already been updated.
Environmental Handing Fee (EHF)
EHFs vary by product and province. The final fee will be calculated after you enter your postal code at checkout. Click here for more information (FAQ) at Frequently Asked Questions - Support & Help | LG CA
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