Should a voice from the television confirm results from every press of the volume or channel up or down keys on the remote controller while that function was not intentionally activated, that feature, named "Audio Guidance", could have been activated accidentally and may be turned "off ".
There are features on Smart televisions, and conventional TVs as well, not necessarily intended for the average consumer. One such feature was designed to assist users with visual impairment or low vision to navigate volume and channel control by providing vocal guidance.
When the Audio Guidance is set to On, the TV will announce its current status (Channel, Volume) by voice. In order to activate Audio guidance go to:
Settings → General → Accessiblity → Audio Guidance
If you turn Audio Guidance on, you can only move with left, right up and down buttons on your remore and some apps that require the pointer cannot be used.
If Audio Guidance is set to On, audio guides will be provided in various situations, such as when you change channels, adjust the volume or change settings and input signals.
Accessibility features, such as Voice Guidance, were introduced to the LG product line-up of televisions in 2015. Available languages are offered the same as for the on-screen menu. In the case of North American television products, Voice Guidance language will comply with the user Selected Language when setting-up the television which will either be English, French, Spanish or Korean
Video description (sometimes called "audio description") makes television program content including movies accessible for users with visual impairment or low vision.
Short verbal descriptions of the action taking place or scene in a program, such as the setting, costumes, facial expressions, etc. are provided to add context. Descriptions are inserted between the dialogue on screen so not to interfere. Video descriptions help users with visual impairment or low vision to better grasp the content of TV programs and movies.
The LG Audio Guidance on the otherhand is a feature that is built-in accessibility feature found in LG TVs. It is designed to assist individuals with visual impairments or those who prefer audio feedback in navigating the TV's menus and settings.
If you happen to be watching any over-the-air TV broadcast for which video description has been activated involuntarily, chances are it was done accidentally.
Method 1
If it is the case, look for a button on the TV remote controller identified either as SAP (secondary audio program), audio, MTS (multi television sound) or VD (video description). The button can also be identified by the 3-dots icon (kebab menu for additional options). Long pressing the button will result in a pop-up saying the video description has been disabled.
Method 2
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