There are different issues you could experience with the drum of your unit, or substances that may need to be removed.
If the drum of your washer is cracked, torn, or separated at the seam, the drum will have to be replaced. The stainless steel drum is covered under a 5 years limited part warranty for defects in manufacturing.
Please visit our In-Warranty Service Repair Request or, please consult our webpage offering Out-of-Warranty FLAT RATE repair service program designed to eliminate the guess work of an estimate.
If your drum is rusting, it is likely caused by some metal item that was mistakenly washed in the unit, such as a coin, metal button, paper clip, etc. A stainless steel cleaner may be used to clean the rust from the drum. If the rust has eroded the surface, then the drum may need to be replaced.
Please visit our In-Warranty Service Repair Request or, please consult our webpage offering Out-of-Warranty FLAT RATE repair service program designed to eliminate the guess work of an estimate.
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