Vibrations can most often be eliminated through very minor adjustments to the leveling and installation of your washer. There are a few steps you can perform to ensure your unit is installed properly
Four shipping bolts are placed in the back of your washer for transport from the factory to hold the drum in place. It is important that these are removed before using your washer. Check behind your washer to ensure the four shipping bolts have been removed.
If the shipping bolts were left in the unit, simply remove them using the spanner wrench provided with the unit. After removing the shipping bolts, insert the hole cap covers into each shipping bolt hole. Refer to your owner’s manual for proper shipping bolt removal instructions.
After removing the shipping bolts, perform a spin only cycle to see if the vibration has stopped. It may be necessary to level the unit again after removing the shipping bolts.
If the pedestal or stacking kit are not properly installed and secured to your washer, excessive vibrations can occur.
If your washer is on a pedestal, please refer to Pedestal Installation Instructions for information on installing your washer on a pedestal.
If your washer and dryer are stacked, please refer to Stacking Kit Installation Instructions for information on stacking your washer and dryer properly.
Your washer requires a solid and level floor for proper operation. The washer will generate vibrations if placed on a raised or uneven foundation.
Concrete, tile, and hardwood floors are slick and can cause the washer to slide creating a vibration. The floor beneath the washer should be cleaned free of dust and dried well. Rubber cups can be installed on the feet of the washer to provide traction for the machine.
If the unit is on a raised foundation with a crawl space or basement beneath, vibrations felt only in the laundry room are normal. The drum spins in an up and down motion, putting pressure on the floor in a way that a top loader does not. As a result, the floor will flex some during the spin cycle. If vibrations are felt in other areas of the house, the floor will need to be reinforced.
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