Skip to Contents

Help Library

Find help information for your LG product

Learn about product installation, maintenance, and troubleshooting using our search options.

Status bar unresponsive (cannot scroll down / notification pop-ups M.I.A.)

  • Display
  • Notifications
  • Operation
  • Cell Phones, LG Friends, Tablets

Further to latest software/firmware update on smartphone you may have noticed that display notifications are no longer popping-up on screen to alert you. Investigating for yourself, you may have also noticed the status bar unresponsive as you are unable to scroll down no matter how hard you try. Please refer to this article for the explanation and troubleshooting tips.


Phone's status bar gets disabled for pop-up notification after booting. For unknown reasons, caused by latest software update, for most app configurations, pop-up notification is set not to display on screen.


Check the option "Draw over other apps" configuration of the "LG System Server" whether it is set to "No".

("LG System Server" option appears in the list after "Show system" is selected.)

    Settings → General → Apps    

    Menu Icon → "Configure apps" → "Draw over other apps"  

    Menu Icon → "Show system" → Check "LG System Server" whether set to "No" instead of "Yes".

After double-tapping "LG System Server", change the "Permit drawing over other apps" option from OFF to ON.

Then a popup titled "Unresponsive phone" will be displayed. Click OK and the status bar will become functionally enabled.



Article Feedback

Q1. Overall, how satisfied were you with the usefulness of this information?
Q1-1. Why were you dissatisfied withthe usefulness of this information?

Characters left : 500 / 500

LG Product Service and Support

Get your questions answered about product setup, use and care,
repair and maintenance issues. We can help.