Group Play mode – Involuntary ungrouping

What causes the ungrouping of speakers on the Group Play mode?

Problem with the Music Flow Group Play function (ungrouping of speakers).

Try this

Ungrouping might be a result of the following :

1. Alarm goes off - Alarm is set separately, so it is designed to automatically ungroup speakers when the alarm goes off for the convenience of users.
2. Power is switched off - When the power is switched off, grouped speakers will be ungrouped. You need to regroup them if you wish to use the Group Play mode again after switching it back on.
3. Other - Speakers might be ungrouped by a signal interference caused by a problem with the home Wi-Fi network. When a smart device (e.g. Smart phone or laptop) running the application is in an unstable Wi-Fi area, please move the device closer to the router and try again.
   • If all speakers are connected by wireless connection - When the distance between a speaker and the router gets somewhat too far it may cause ungrouping. Move far away speakers closer to the router and try again.
   • If a speaker is hardwired to the router and other speakers are added wirelessly - If other speakers are not close enough to the speaker that has the wired connection, install a Bridge (R1) or another speaker between them to maintain wireless signal continuity.