# Terms and Condition for Home Entertainment:
- Pre Book Now your choice of TV/XBOOM and win an assured online shopping Gift voucher worth up to Rs. 10,000 Post Purchase of the Pre Booked TV/XBOOM. Consumer, post clicking on the "Pre Book" Tab, will be re directed to a consumer information page wherein they have to enter their personal details along with selection of TV/XBOOM Category which they are interested to purchase later. Post Pre Booking, Customer will receive a unique registration code on their entered Contact Details.
- Offer Related Eligibility: TV/XBOOM Pre Booking must be from 29th April 2020 to 31st May 2020. Post Pre Booking, Product Purchase Mandatory till 15th June 2020.
- Voucher Redemption Process flow: Post TV/XBOOM Purchase, Consumer to Call LG Customer Care at 1800-315-9999 or 1800-180-9999 and confirm Purchase by sharing Mandatory Details such as Unique Registration Code, (Received at the time of Pre Booking) Consumer Name, Consumer Contact, Product Purchased, Serial Number, Store Name (from where Product is purchased from) and City Name. Consumers will receive a third Party E-Voucher Code along with redemption process and the terms and conditions within 60 days post Purchase confirmation with LG Customer Care. Consumer can avail the E-Voucher on the purchase of all the Products available on the third party vendor website. Consumer will get benefit only to the tune of the Voucher amount. Cost beyond the Voucher amount to be borne by the consumer via available Payment Modes. Delivery/Courier Charges excluding the Price of the product to be borne by the consumer as per the Terms & Conditions of third party vendor for Delivery Charges. Delivery time, Product quality and other product related issues are solely the responsibility of third party vendor and LG Electronics holds no responsibility for same. Third Party Vendor shall be contacted in case of any issues pertaining to orders given
- Applicable TV Models and Gift Vouchers as follows: Rs. 2000 Worth Gift Voucher on Pre Booking of 80 cm (32) to 108 cm (43) SMART TV Only. Rs. 3000 Worth Gift Voucher on Pre Booking of 108 cm (43) UHD TVs only. Rs. 5000 Worth Gift Voucher on Pre Booking of 123 cm (49) to 190 cm (75) UHD & NanoCell TVs Only. Rs.10,000 Worth Gift Voucher on Pre Booking of all OLED TV's Only. Voucher redemption applicable post actual Purchase and sales confirmation with LG Customer care only.
- Applicable XBOOM Models and Gift Vouchers as follows: Rs. 1000 Worth Gift Voucher on Pre Booking of XBOOM Model RL2. Rs. 1500 Worth Gift Voucher on Pre Booking of XBOOM Model OL45. Rs. 2500 Worth gift Voucher on Pre Booking of XBOOM Model OK55/OK75. Rs. 5000 Worth Gift Voucher on Pre Booking of XBOOM Model OL100. Voucher redemption applicable post actual Purchase and sales confirmation with LG Customer care only.
- Lucky Draw: 10 Lucky Winners who have Pre Booked a TV/XBOOM from 29th April 2020 to 31st May 2020 through "Pre Book" tab are only eligible for a lucky draw reward of LK72 Speaker System. Lucky Draw Offer is applicable PAN India except in the state of Tamil Nadu. Product Purchase is not necessary for the Lucky Draw Offer. Lucky Draw Winners will be announced by 15th June 2020.
- Up to 15% Cash Back Offer: Cash back offer of 15% applicable on all channels (Max Rs. 15000) valid on Purchase of OLED 77C9, 86/75SM94 for purchase made from 7th May'20 - 31st May'20. Cash back offer of 12.5% on Brand Shop (Max Rs. 9000) and 10% (Max Rs. 7500) on other channel valid on select OLED, NanoCell & 190cm (75) & above UHD TV's only. Cash back offer of 12.5% on Brand Shop (Max Rs.6000) and 10% (Max Rs. 5000) on other channel valid on select 127cm (50) to 164cm (65) UHD TV's Only. Cash back offer of 7.5% on Brand Shop (Max Rs. 2500) and 5% (Max Rs. 2000) on other channel valid on Rs. 20,000 & above 80 cm (32) - 108 cm (43) SMART TV & on 108 cm (43) - 123cm (49) UHD TV only. Cash back offer of 12.5% / 7.5% on Brand Shop and 10% / 5% on Other Channel valid from 1st May'20 - 31st May'20. Cash back offer of 7.5% on Brand Shop (Max Rs. 3000) and 5% (Max Rs. 2500) on other channel valid on Purchase of Rs. 20,000 & above XBOOM Models only. All Cash back applicable on ICICI / SCB /BOB /Axis/Amex for Credit Card EMI, ICICI for Debit Card EMI and SBI/BOB for Credit Card Non EMI. Only normal cash back applicable on Credit Card Non EMI. Three Transactions Per card is allowed during offer period (Apr'20-Jun'20). Offer valid on ICICI/SCB CC EMI on 6,9,12 month tenure only. Finance option available in select cities and at sole discretion of financer only. Cash back should appear on charge slip for applicability. For purchase of product, payment is allowed only from one card (single payment cannot be divided between two or more cards). Cash back should appear on charge slip for applicability. Cash back will be posted to consumer Account after 90 days from end of offer date. Cash back is not from LG Side and bank/finance Company is liable.
- 1 EMI Free Offer Valid from 1st May'20 - 31st May'20. Offer Applicable on 123cm (49) & above select OLED / NanoCell & UHD TV's only on 20 x 5 Consumer Finance Scheme. Offer Applicable on 108 cm (43) & above select OLED / NanoCell & UHD TV's only on 15 x 4 and 18 x 6 Consumer Finance Scheme. Offer Applicable on XBOOM OK75, OL100 only on 20 x 5 Consumer Finance Scheme. Offer Available for consumers who avail finance facility from Bajaj Finance only. Consumer Will get refund amount equal to 1 EMI after successful clearance of 3 EMI's, within 45 days of clearing 3rd EMI. Customer needs to pay all his 3 EMI's successfully to avail this offer. EMI Calculation for the offer will be done on Product Dealer Price and same may vary from Region to Region. EMI is not from LG Side and bank/finance Company is liable.
- BUY 1 & GET 2nd TV Free: LED TV 24LJ470A worth Rs. 12990 MRP free on purchase of OLED 55B9/55C9, 65SM81 & 65UM7300. LED TV 32LM636 worth Rs. 24990 MRP free on purchase of 75UM76, 65/55SM90. LED TV 43LK5260PTA worth Rs. 35990 MRP free on purchase of OLED 77C9 / 65E9 / 65C9 / 65B9, 86SM94, 75SM94, 65SM86. Offer Valid from 1st Mayâ20 ~ 31st Mayâ20. Prices mentioned are per unit and inclusive of taxes. The Product features mentioned are available with select models only.
- Free MIC Offer: Free wired Mic available on purchase of All XBOOM Models Only.
- Gifts cannot be redeemed for cash at any point of time. LG electronics India Pvt. Ltd. Reserves the right to modify, alter or withdraw these offers at any point of time without any prior notice or justification to any person or third party. All disputes arising from offer are to be settled under Jurisdiction of Delhi Court 24X7. All Offers Mentioned may not be available on purchase from any other e-commerce websites other than the order booked through LG Electronics India Pvt. Ltd. official website www.lgbrandstore.com. Online brand store facilities are Available in select cities only. Please ask your retailer/store manager for detailed offers, gifts etc. before purchase.
# Terms and Condition for Home Appliances:
- Offer Period: Offer is valid till 31st may'2020>
- Purchase: product purchase mandatory till 15th June,2020
- Pre-book Now your choice of home appliance and win an assured online shopping Gift voucher worth up to Rs. 5,000 Post Purchase of the pre booked home appliance. Consumer, post clicking on the "pre- book" Tab, will be re directed to a consumer information page wherein they have to enter their personal details along with selection of the home appliance Category which they are interested to purchase later. Post Enquiry Registration, Customer will receive a Unique registration code on their entered Contact Details.
- In case of Home appliance products maximum Gift voucher offer is upto Rs 5000 and incase of Home Entertainment products maximum gift voucher offer is upto Rs 10,000.
- Voucher Redemption Process flow: Post Purchase, Consumer to Call LG Customer Care at 1800-315-9999 or 1800-180-9999 and confirm Purchase by sharing Mandatory Details such as Unique Registration Code, (Received at the time of Enquiry Submission) Consumer Name, Consumer Contact, Product Purchased, Serial Number, Store Name from where Product is purchased from and City Name. Consumers will receive a third Party E-Voucher Code along with redemption process and the terms and conditions within 60 days post Purchase confirmation with LG Customer Care. Consumer can avail the E-Voucher only on the purchase of the Products and accessories available on the website. Consumer will get benefit only to the tune of the Voucher amount. Cost beyond the Voucher amount to be borne by the consumer via available Payment Modes. Delivery/Courier Charges excluding the Price of the product to be borne by the consumer as per the Terms & Conditions of third party vendor for Delivery Charges. Delivery time, Product quality and other product related issues are solely the responsibility of third party vendor and LG Electronics holds no responsibility for same. Third Party Vendor shall be contacted in case of any issues pertaining to orders given
# AMC
- This contract is offered to the customers who are residing within the municipal limits of the city/ town of company's authorized service centers. However customers residing outside the municipal limits of the city / town of our service centre can also opt for this contract, but in this case service will be undertaken only at the service centre and the customer will have to bring the set at his own expense to the service centre.
- In case the service contract is to be entered into after the expiry of warranty period or of previous contract, the contract will be accepted subject to checking of the equipment by the company's representative and verifying that it is in working condition. In case set is found defective and any repair needs to be done, then it will be repaired first and then taken into contract and the cost (labor and parts) shall be borne by the customer.
- All payments are to be made in advance along with the contract.
- The contract shall be valid for a period as mentioned in the contract form, or the LGEIL Invoice, duly signed by LGEIL representative.
- Acceptance / Renewal of contract after expiry of the contract shall be at the discretion of the company.
- The customer shall register the complaint at LG call centers only. Any change of address must be notified by the customer in advance.
- The company shall be under no obligation to provide repair / service because of improper use, unauthorized alteration, modification or substitution of any part or Sr. No. of the machine is altered, defaced or removed, abnormal voltage fluctuation, rat bite, neglect, acts of god like floods, lightening, earthquakes etc.. or causes other than ordinary use. If our services are required as a result of the causes stated above, such services shall be at extra charge.
- All defective components shall be replaced with compatible working parts and defective parts shall be company's property.
- While every effort shall be made to give preferential attention to emergency breakdown of the equipment, the company shall not be held responsible for any loss arising.
- In case the customer wants to cancel the contract before the completion of the contract period, there shall be no refund of the charges for unexpired period.
- The contract is not transferable in event of resale / gift to any other person and no refund shall be given.
- The equipment brought to the service center will remain there at customer risk and the company will not be responsible for any damages caused due to the factors beyond its control.
- Transportation for taking appliance to the Authorized Service Center for repairs shall be borne by the customer as per the applicable rates, for split Air conditioner gas charging transportation will be charged for bringing equipment to the customer site.
- Damage to the product or any parts due to Transportation / Shifting is not covered under this contract.
- The AMC shall cover the following parts under the AMC contract.
Home appliances/Air conditioner products: Compressor, Thermostat, Relay, OLP, Fan Motors, Timers, PCB, Heaters, Air dampers, Ice maker, temperature sensors, Evaporators, Condensers, Refrigerant charging, Driers, Capillary, Blowers, Fan Blade, Control box, Magnetron, Electrical switches, transformers (internal), Diodes, Capacitors, Wire harness, Wash & Spin motors, Gear box, Clutch Assy., Drum, Inner tub, Bellows, bearing & lip seal, Drain motor, Pump, Electrical valves, Buzzer, Suspension, Key Membrane, Remote PCB.
- Main liner crack, Doors, Bulbs, rubber pads, remote, stabilizers, consumables, and any damage to the aesthetical components shall not be covered under this contract.
- This contract does not include any kind of software support or installations. LGEIL shall not be responsible for damage to, or loss of, any programs, data or removable storage media including any consequential loss or damage.
- All third party peripherals, whether purchased as a part of a system, or bundled with it, come with the prevailing agent's Warranty, and LGEIL makes no warranty whatsoever on their behalf. Example includes: Tata Indicom Phones, Printers or UPS.
- This contract will not be valid for any item not supplied or certified from LGEIL and covers the base configuration only shipped from LGEIL Factory. Any Additions / Alterations to hardware will not form part of contract and will be chargeable to customer.
- LGEIL will repair / replace any defective parts and correct any problems resulting from workmanship free of charge. LGEIL reserves the right to use reconditioned parts with performance parameters equal to those of new parts in connection with any services performed under LGEIL limited warranty. Defective parts needs to be submitted to LGEIL or Authorized Service Center and becomes property of LGEIL.
- All disputes are subject to New Delhi Jurisdiction
- Pricing, Terms and Conditions are subject to change without any notice
- Discount upto 44% on AMC* maintenance package. for detail offer please refer https://www.lg.com/in/health-hygiene-offers
- *Discount will vary from model to model (Home appliances/Air conditioners products). PFB the details-

#. Microwave Ovens
- Treo bowl applicable on select convection models till 30th May 2020.
- Startupkit applicable on select solo and grill model till 30th May 2020.
- 10 year warranty on Charcoal lighter heater.
- 10 year warranty on Smart Inverter Magnetron.
- 1+4 year extended warranty on magnetron(28 L convection model and above) applicable till 31st Dec 2020.
#. Washing Machines:
- 0 Buy Down- Applicable on 8kg and SAWM and 7 kg and above TLWM & FLWM WM. (Applicable PAN India).
- 10% Cash Back- Applicable on 7KG and above FLWM & TLWM. (Applicable PAN India).
#.Air Conditioners
- Same day Installation:
Installation call to be registered before 2 pm at LG Call Center. Product must be available at the time of engineers visit. Installation site to be within municipal limits of the service center. Applicable on Split Inverter Air Conditioner only. Limited period offer. Subject to Government Guidelines for operations in the area.
- 5 Year PCB Warranty:
PCB Warranty offer: 5 year warranty on PCB is limited period offer applicable on Split Models only. This extended 4 years warranty offer is on IDU (In Door Unit) & ODU (Out Door Unit) PCBA (PCB Assembly), & labor for repair for purchase from 19th Feb 2020 to 30th June 2020. Extended warranty will be applicable if all below conditions are met: AC installed by LG authorized service center only . For installation through LG Authorized Service center, Customer to contact LG CIC (1800 180 9999 / 1800 315 9999), The customer provides the original dealer invoice. The extended warranty will be null and void if: AC is installed by unauthorized personnel or third party, Damage is caused by improper usage or due to electrical supply / connection or misuse, This offer is not applicable on institutional sales, The PCBA shall be repaired or replaced during the extended warranty period as per the company policy. LGEIL decision shall be final as per the circumstances, In case of repairs or replacement of the PCBA, this warranty will thereafter continue subject to above condition and remain in force only for the unexpired period of the warranty, The customer needs to provide original dealer invoice for claiming the extended warranty, The customer is not entitled for extended warranty if the AC is not installed by LG Authorized Service Center as per the extended warranty process. In such circumstances, the complaint shall be treated as a normal complaint and not covered under this offer, This offer on the product is null & void if product is opened by unauthorized service person/center and the unit shall be declared as tampered with and no further warranty shall be applicable. This offer will automatically expire once the peod is over due to lapse of time and is also non-transferable. This is applicable only for the first purchaser. The offer does not cover any kind of damage/breakage of the PCBA nor does it cover failure due to a natural calamity like earthquake, cyclone, high voltage, natural pouring, wear & tear etc. and/or other factors specified in original warranty card. In addition to the warranty conditions mentioned over here, all the standard warranty terms & conditions are mentioned in owner's manual will be applicable during this extended warranty period. LG Electronics India Pvt. Ltd. (LGEIL) reserves the right for not registering the product in case of breach of the above conditions. LG Electronics India Pvt. Ltd. (LGEIL) reserves the rights to change, modify which equivalent value, withdraw or extended this offer without prior notice at any point of time and no correspondence in this regard shall be entertained.
#. Water Purifier True Maintenance Package worth Rs 4200/
- 3 Free Scheduled & Automated Visits
- 3 Free Digital Sterilizing CareTM
- 3 Free Pre-Sediment Filters.
- In addition to the warranty conditions mentioned over here , all the standard warranty terms and conditions as mentioned in the owner's manual will be applicable during this extended warranty period.
- Please ask your Retailer/Store manager for detailed offers, Gifts etc before purchase.
#. Finance offers and cash back
- Offers mentioned above may vary with respect to the product purchased and amount mentioned above represent the maximum value for the same. Finance offer are applicable on the select product and models only. Finance offer is at the sole discretion of the financier. Finance offer valid for a limited period only.
- Cash back will be posted to the customer account after 90 days from date of purchase. Cash back offers are provided by Banks and LGEIL doesn't carry any liability for the same. Products are available without these offers also. These offers cannot be clubbed with any other prevailing offer or scheme during said offer period.
- Offers cannot be redeemed for cash at any point of time. LG Electronics India Pvt. Ltd. (LGEIL) reserves the right to modify, alter or withdraw these offers at any point of time without any prior notice or justification to any person or third party. By participating in these offers, the customer agrees to the all above terms & conditions. LGEIL reserves the rights to change, modify with Technology. Features Size & Specification may vary from model to model. All disputes arising out of offer are to be settled under jurisdiction of Delhi Court. 24x7 online brand store facilities are available in select cities only.
# Cashback offers
- Cash back on HDFC Credit Card Non EMI-5% (max 2000) in brand store and 5% (max 1500) in Multi Brand Outlets.
- Important Point : In case of HDFC, Cash back is only on REFRIGERATORS , WASHING MACHINES and AC's

- Participating banks:
Other relevant Terms and conditions
- For purchase of product, payment is allowed only from one card (single payment cannot be divided between two or more cards)
- Three Transaction Per card is allowed during offer period (Apr-Jun)
- Offer valid on HDFC / ICICI / SCB CC EMI on 6,9,12 month tenure only
- Cash back should appear on charge slip for applicability
Finance offers:
- Finance offers:

# Terms and Condition for Mobile Phones:
Participants agree to be bound by these terms and conditions (the Terms and Conditions).
-
- Register Now for LG G8X ThinQ & Get Instant Discount of INR 5,000 + Jabra 65T Bluetooth Heaset at INR 1999 Promotional Offer (Limited Period Offer) (hereinafter referred to as "Offer") by LG Electronics India Pvt. LTd. ; a company incorporated under the provisions of Companies Act, 1956, having its registered office at A Wing ( 3rd Floor ) D-3 , District Center Saket, New Delhi -110017 (hereinafter called as 'LGEIL').
#. Period:
- The Promotion will commence at 00:01 (GMT) on 28th April 2019 and shall close at 23:59 (GMT) on the 31st May 2019 (the "Promotion Period").
#. Eligibility:
- To be eligible to participate in the Promotion you must be a resident (aged 18+) of India ("Participant").
- Employees or agents of the Promoter that are involved in the operation of this Promotion or anyone professionally connected to this Promotion are not eligible to enter.
#. Offer :
- LG Electronics India Pvt Ltd. Runs the Register Now consumer offer for LG G8X ThinQ from 28th April 2020 ~31st May 2020 in India, After registration, if customer purchase LG G8X before 30th May, Then LG will give Instant discount of INR 5000 and share the Promotion code to Customer to purchase Jabra 65T model at Rs. 1,999 only on Jabra.in
#. In order to participate the Participant needs to follow the following steps-:
- Customer Register On LG India Website during promotion period (28th Apr 2020~31st May 2020)
- LG Will Share Unique Registration Code to customer
- LG India Representative will call to Customer to assist with his purchase.
- LG India will give Instant discount of INR 5000 on listed price of INR 54,990 through selected LG Channel only (It will not be applicable for E-Com & Other Channels purchases)
- After 30th May for all customer who have Purchase LG G8X ThinQ, LG will share the Promotion Code to customer via Email or SMS.
- LG Customer Care will provide Promotion Code to customer via Email or SMS.
- Customer goes to www.jabra.in and uses the Promotion code and pays the money (Rs.1999) and inserts all the detail along with dispatch address and contact details.
#. General Term & Conditions
- The participation in the Offer is voluntary. Participation in this Offer constitutes acceptance of these terms and conditions. By availing this Offer, Participant(s) agrees to receive communication(s) from LGEIL and/or its event management company relating to the Offer and Participant(s) unconditionally agrees not to make any claim or raise any complaint against LGEIL and/or the event management company in this respect.
-
Availing the offer implies that Participant agree to all Terms of the Offer. Anybody found using any unfair means will be immediately disqualified
- By availing the offer, the Participant hereby consents to the accessing of information and/or images of the Participant by LGEIL and/or its event management company for the purpose of this Offer. Further, LGEIL shall be at liberty to use the entries received for its media coverage, advertisement or publicity in any form which is existing today.
- Participant agrees that all/any pictures appearing in Offer are fictitious and any resemblance to real persons, living or dead, is purely coincidental. Pictures and images shown in the promotional material for the Offer or on the website are visual representations and the actual prize, and their colors, model numbers and/or features may differ.
- LGEIL reserves the right to reject any Participants entry on any grounds without the need to notify the Participant of the reasons for rejection.
- LGEIL also reserves the right to amend/modify the terms and conditions or any part thereof at its sole discretion without prior notice. It also reserves the right to substitute the Prize(s) under this Offer with Prize(s) of equivalent value at its sole discretion without prior notice. The colour, make and model of the Prize(s) shall be as per the sole discretion of LGEIL and will not be changed at the request of the winner.
- All Prizes provided under this Offer shall be on first come first serve basis till stock last.
- Disclaimers: LGEIL shall not be responsible for system outages, delays, equipment malfunctions, errors or data loss of any kind, lost or unavailable connections, or failed, incomplete, garbled or deleted transmissions or other technological difficulties or any other force majeure event that may prevent a Participant from participating in the offer. Further, LGEIL will not be responsible or liable for: (a) any failure to receive submissions due to transmission failures and other conditions beyond its reasonable control; (b) any late, lost, misrouted, or damaged transmissions, Gifts or entries; (c) any computer or communications related malfunctions or failures; (d) any disruptions, losses or damages caused by events beyond the control of the promoter; or (e) any printing or typographical errors in any materials associated with the Offer or (f) any delay, damage, non-receipt, lost, misrouted prize.
- LGEIL shall not be liable for delay in delivery prize due to non-availability of stocks or for any other reason beyond its control.
- LGEIL has the right to cancel entries with incomplete information
- The Prize cannot be exchanged with any product or item, is non-transferable and cannot be en-cashed under any circumstances. Accessories, if any shown with the prize picture may not form part of Prize to be provided to the Participant(s). The decision of LGEIL in respect to the Prize shall be final and no dispute shall be entertained in this regard. All Prizes are provided on As Is basis and LGEIL disclaims any and all warranties for the same.
- LGEIL shall not be liable for any loss or damage due to Act of God, Governmental actions, other force majeure circumstances and shall not be liable to pay any amount as compensation or otherwise for any such loss. Standard manufacturer's warranty, if any, shall be applicable for all Products.
- LGEIL reserves the absolute right to amend the Terms of the Offer or extend the Offer Period or cancel or discontinue the Offer or any part thereof without giving any reasons or prior notice.
- Offer shall be void in any state where it is prohibited by law. In such case, LGEIL shall not be liable to provide any free cash-back, gift(s) or compensation to the Participant on any account.
- Jurisdiction: Decision of LGEIL in relation to the Offer and matter incidental there to shall be final and binding on the Participant. All disputes shall be governed by the laws of India. These Terms shall be governed by exclusive laws of India and the courts located at Delhi shall have the exclusive jurisdiction in respect of all the subject matter with .