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How to Change Location Settings and Set LG Services Country
To change the location settings on your LG Smart TV, navigate to the television's main Settings menu, select System or General, and open the Location or LG Services Country settings to modify your region. Setting the correct country is absolutely essential for gaining access to local streaming apps, matching your time zone, and downloading region-locked software from the official LG Content Store. To change the Location settings on your LG TV, press [Settings] on the remote, then go to [All Settings] → [General] → [System] or [Location]. The menu path may vary depending on your webOS version. Set-top box settings may be restricted for models purchased overseas.
Why Do I Need to Change the Location Settings?
- If you have moved or changed your Internet Service Provider (ISP), you should update the location/region settings on your TV to receive personalized services.
- If you bought your TV overseas or you’re using it in a different country, you need to change the location settings to access apps and services available in that country.
How to Change Location Settings
- 2021 or later TVs (webOS 6.0 or later): Press [Settings] on the remote → Select [All Settings] → [General] → [System] → [Location] → [LG Services Country]
- 2020 or earlier TVs (webOS 5.0 or earlier): Press [Settings] on the remote → Select [All Settings] → [General] → [Location] → [LG Services Country]
How to Change Location Settings on 2025 or Later TVs (webOS 25 or Later)
- 1. Press [Settings] on the remote, and then select [All Settings] in the top-left corner of the TV screen.
- 2. Select [General] and then select [System].
- 3. Select [Location] and then select your country/region under [LG Services Country].
Important Notes on Overseas Models & Location Settings
- Note for models purchased overseas:
Models purchased overseas are manufactured specifically for the region where they were sold.
Therefore, even if the TV supports the [Universal Control Settings], it may not contain the database for local service provider set-top boxes in the country/region where you are using the TV.
As a result, the TV may fail to detect your set-top box, or Universal Control setup may not be possible.
This is not a product defect but a hardware/software specification unique to overseas models. - Available apps and services may vary depending on the region selected in the location settings.
Frequently Asked Questions (FAQ)
- Q. Why are some streaming apps missing from my LG Content Store?
- A. Apps are region-locked based on your LG Services Country setting. If your television is set to the wrong region, local apps like Disney+ Hotstar, BBC iPlayer, or Hulu will not appear in the store until you change your location settings.
- Q. Why is the LG Services Country option greyed out or unclickable?
- A. This option becomes locked if your TV is actively running an app or if the input source is set to a live broadcast channel. To fix this, switch your TV source input to an inactive HDMI port or close all background apps, then try opening the settings menu again.
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This guide was created for all models, so the images or content may be different from your product.